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eFactoryPro 3.0

eFactoryPro 3.0

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  1. Display original job plan # copied from if any on job plan summary.

    Original job plan that was copied from no longer listed on new job plan since planning module update. Before the planning portal refresh, when you looked at a job plan, it showed if there was a job plan that this plan was copied from. That information is no longer displayed. Would like that information displayed in the job plan summary like it used to be.

    8 votes

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    started  ·  2 comments  ·  Planner Portal  ·  Admin →
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  2. Add the PO Line to the Billable PO Report with Simple View = Y

    Can we please add the PO line to the Billable PO report with Simple View = N? Without the PO Line, one cannot combine this report with other purchasing reports.
    For some reason, the Simple View = Y has both the PO Number & PO Line

    4 votes

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    0 comments  ·  Client  ·  Admin →
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  3. Job plan steps should have an option to attach images

    Planner/Schedulers should be able to attach image files (PNG/JPG/GIF) to specific steps in a job plan. The technician should be able to see those images for each step and enlarge them in the steps screen.

    The downside of using attachments for the files is that 1) the tech has to go back and forth between steps and attachments, and 2) it's harder to organize the images based on a specific step

    2 votes

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  4. full circle

    Lets connect parts arrival notifications to e-mail the originator and the scheduler so we can plan repairs.

    2 votes

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  5. Filter for Task Sub-type in the Review window

    Filter for Task Sub-type in the Review window

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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  6. Testing Customer

    Testing as Customer

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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  7. status monitor screen show equipment in form of a map

    have a map of the facility with each piece of equipment located and labeled where it is. That way anyone who walks into the building can locate any piece of equipment by looking at the status monitor. still have it change color for status.

    1 vote

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  8. less lag

    Eliminate the lag.

    1 vote

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    0 comments  ·  Client  ·  Admin →
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  9. Scrolling in Scheduling Portal causes filtered list to reset column widths

    When scrolling down in list of tasks on Scheduling Portal Period Capacity to columns reset width so the data I'm looking for is hidden, have to keep resetting column width. Description field is what I'm focused on.

    1 vote

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    1 comment  ·  Scheduling Portal  ·  Admin →
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  10. Data exported to Excel missing in the Scheduling Portal.

    When exporting the Data in Period Capacity (filtered by compliance dates) to Excel the field for 'Reschedules' transfers all zeros regardless of the data present. Can this be corrected?

    1 vote

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    1 comment  ·  Scheduling Portal  ·  Admin →
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  11. Add a Field to show 'Assigned To' in the Period Capacity Page

    Need a field to show who the task is currently assigned to. My list contains over 300 tasks and is very difficult to find the task you are looking for as not all tasks have an asset ID. This would help massively.

    8 votes

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  12. full circle

    let's add a notes added by Columb so we can quickly look up any work orders we added notes to.

    1 vote

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    0 comments  ·  Training  ·  Admin →
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  13. Closed/Incomplete

    Closed but Incomplete option for PMs- Need an option to close out work orders (specifically PMs) that are incomplete.

    13 votes

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    3 comments  ·  Portal  ·  Admin →
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  14. Change WO from RCT to OTH

    Work is being raised as reactive despite many reminders that it is not a reactive job. The majority are "Other" as they relate to projects, planned calibration, machinery being removed from site, or moved from one location to another. My idea is to allow SM / DFO to change them from RCT to OTH

    5 votes

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  15. fix efactory to actually work between the hours of 4 am and 5 am est we have put in multiple tickets for this problem and nothing has fixed

    fix efactory to actually work between the hours of 4 am and 5 am est we have put in multiple tickets for this problem and nothing has fixed this is horrible for metrices with not being able to access work orders between these hours this is an ongoing problem falling on nothing but deaf ears

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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  16. 2 votes

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  17. Feedback does not work

    Feedback does not work

    2 votes

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  18. Updating Repair codes during work order review

    No longer able to change repair codes during work order review.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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  19. Edit Customer WO details

    Planner or Supervisor should have ability to edit WO type/Task Type/ asset for work orders inputted by the customer. Customers use toggles and asset search incorrectly, therefore their work orders do not always get categorized correctly and hurt the metrics. The planner should have the ability to make those edits before the WO gets closed out. We have too many reactive work orders get categorized as other.

    7 votes

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  20. Pm needs to be removed

    This silo isn’t operational any longer and pms are still being assigned to techs

    2 votes

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