eFactoryPro 3.0
154 results found
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Shift Report-Add Work Order Status Field
Add work order status to the shift turnover report. This will be used to audit sites work order statuses versus task statuses. Problem is sites have open work orders with closed tasks, and need to manage this discrepancy.
2 votesCanceling per user request.
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Add "requestor" as a column in task tabs in portal
Add a new column in the task tab which indicates who created the task
similar to how the work order tab does.2 votesBriand, thank you for your feedback! Work orders are directly requested by customers, as they represent the work request that needs to be resolved. Tasks represent the record where all the technician’s labor, remarks, and part usages are stored. They are not requested by the customer, but are attached to a work order to provide data on the repair. For this reason, the task grid does not show a requestor, since tasks are not requested.
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new work order assignment
when I make a work order/task it should automatically be assigned to me and go to my list
2 votesDoes not follow WEM process.
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Workorder viewing space.
There is not enough viewing space. Reduce the size of the header lines and frame around the workorder and WO/Task panes. Make the WO/Task pane a tab that is accessed by selecting a workorder from the list.
2 votes -
Tech Portal: New Part Need Icon idea
When you go to Parts and need to request a new part, you shouldn't have to start to type anything in order for the "New Part" icon to pop up.
It should already be visible and available when you click on to search My Site Stock.Tech Portal
New part need
Supply chain2 votesThank you for our feedback. Per the Director of MRO and Supply Chain, current design and functionality will be maintained for new part need requests.
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Portal Reports
When running a report from the Portal that uses the Created Date - Planned Start Date Compliance Start Date and Compliance Finish
Date, Can we get rid of the time. Or make it optional?2 votesThank you for your feedback. Unfortunately this is a reporting system limitation; times can not be removed from report filters.
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Planner should be able to equipment.
Planner is unable to add equipment to the system. Model field will not let me add.
2 votes -
GMP checked off prior to closing work order.
Require GMP line items to be captured during close out of task and work order. The customer will be able to prove to an outside inspector Maintenance is adhering to GMP.
2 votesA pre-task step can be added instead of creating additional workflow.
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Updating Repair codes during work order review
No longer able to change repair codes during work order review.
1 voteDeclined per Operations team
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Closing PM on the Compliance Finish date requires Variance?
When closing a PM on the final Compliance date eFactory is asking for a variance? This is new, never required one before on last date.
1 vote -
COLOCAR FOTOGRAFIA PARA LAS MAQUINAS EN EL PORTAL
Una idea que podría llegar a ser muy útil para nuevos usuarios o cuando se cambia alguien de planta. Es que se le pueda colocar una FOTOGRAFIA de la maquina en del equipo en esta plataforma y de esa manera seria muchísimo más fácil de encontrarlas cuando te asignan una tarea en ella.
1 voteDeclined per Operations team
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Mass processing of reviewed completed tasks.
Mass check off of reviewed task when completed. Supervisor and review completed task and check a box. Once all tasks have been reviewed, the supervisor can click on the mass close out for all the reviewed completed task to process. instead of doing having the system process each one individually. This would save a lot of time waiting.
1 voteDeclined per Operations team
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Follow Up Task - Asset ID
Remove the need to add an Asset ID when creating a Follow Up Task
1 voteDeclined per Operations team
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Subscribing to updates of specific work orders
It would be nice to be able to stay subscribed to a work order's updates in regard to parts orders even after it has changed ownership from technician to planner and so on. This would allow technicians to be informed once parts were kitted in the crib that we have been waiting on.
1 voteDeclined per Operations team
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Auto update work order screen
Can the work order screen auto update like the status monitor screen does?
1 voteDeclined per Operations team
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Please add back the repairable icon next to parts in eFP
Have an indicator or icon that shows what parts are repairable
1 voteDeclined per Operations team
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Any tech should be able to create a PD task type from system generated PM/PDM task. The way it's set up now it requires supervisor access.
Any tech should be able to create a PD task from a system generated PM/PDM predictive route work order.
1 voteDeclined per Operations team
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missing pertinent information on summary tab
When you are in the summary tab of a task/work order, why does the compliance dates not display? If you link to the task from the equipment page, you do not get the line item in the list, only in the task window at the bottom and so not being able to see the compliance information causes whoever to re-search using the filter tab to get the task to show up in the list window
1 voteThese fields already exist at the bottom of the Task Summary screen.
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Create a booked labor report so each technician can verify their total booked labor on a daily basis
Tech utilization is critical to the new SLR metrics. Need a dashboard where techs can go check their total booked labor by day/shift to ensure they closed all of their work orders prior to leaving.
1 voteThis should be the My Work screen of the Work Module. Daily Schedules should be built using the Planner/Scheduler Module within eFactoryPro. Filling our crews and technicians to capacity will give our techs the list of work you are looking for.
Please visit the FMSOS Critical Element for Work Execution Management > Daily Scheduling for more information.
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Attachment option for customer
The customer was once able to use/attach in the Attachment tab. It is view only for the customer now. This needs to be restored, as the customers enjoy the option, and it is extremely helpful to the planner and techs.
1 voteOur customer portal isn't very secure if you think about it. Any past employee can technically get into the customer portal if you think about it since we give the password out to everyone at the site. If they so choose, they have the ability to create work orders. If we allow them to make changes or add attachments, those people can add some bad items directly into our database which is a big risk to ATS.
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