eFactoryPro 3.0
154 results found
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Malfunction Edit
We noticed recently we lost the ability to add a malfunction to a task if the task was initially created without one. This disables us from editing the malfunction during the review process without deleting the work order and creating a new one. This needs to be corrected in order to maintain the integrity of equipment downtime. We cannot rely on creating a separate work order any time this needs to be edited. This is the case for both production and technician created work orders.
1 voteThis is not accurate, malfunctions can be added after task creation as verified in Production on 11/22/24.
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future labor
for labor entries reopen the ability to put time in the future. On the last update it was removed.
1 voteFor labor entries, we only want to document what has happened. By opening it up to what could happen, our data integrity runs a large risk.
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Job visibility in my work
When a technician puts time on a job, is it possible for the job to stay visible in their page (my work)?
1 voteThanks for the submission! As for the My Work screen, we want this to be only the list of work you want the technician to do that day/week. If the technician is assigned that task, they still have visibility of it throughout the week. Once the week is over, if the task is not completed, it returns to the queue to be rescheduled.
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daily/weekly toggle switch
Hello, please eliminate the toggle switch for daily/weekly, a majority of the techs continue to forget to use regularly. Thanks.
1 voteMany sites use this to retain visibility of tasks assigned to technicians throughout the week. this also follows our Work Execution Management processes for Daily Scheduling and Work Performance.
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Parts search should show location of part without having to add to a task
When searching for a part it doesn't show the location until you add it to the task. Sometimes you don't know if it's correct until you see the part.
1 voteThis was recently added to the new part search in the Portal. After clicking the "Add to Task" button (which doesn't actually add the part need yet), you will see a Part Need Summary screen. At the bottom of the screen, right next to the ATS Part ID, you will see a little information icon. Hover over that icon and you will see the quantity available in each bin. If you don't want to finish creating the part need, you can click the red X at the top right of the screen and go back to the task.
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Reduce clicks for filtering
Bring back the hamburger filter option instead of having to use the funnel and then apply. This is more clicks.
1 voteThe new filter tool provides a way for users to perform more complex queries without having to export data first. Users actually perform less clicks than before when filtering by two or more data points.
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minimize search efforts
In the description of the product in question. We the technician should be a add a name or what we call that item. Instead of 100447116 Belt;white,69 IN X 3.88 IN W, 90. we should be able to add FLOW WRAPPER OUTSIDE TURN BELT. Also we should be able to delete item from the BOM that don't relate to an asset (piece of equipment). because when I make a work order and put belt or bearing in the search 2k belts or bearings show up and the machine only has 3 different types on it.
1 voteDue to decisions made by Operations and Supply Chain Management, only data integrity specialists are allowed to modify the names and descriptions of part records as these apply to the entire company. BOMs are specific to models not equipment and also apply to the entire company, which is why they are not able to be modified at the site level. The thought behind this is that parts used on repairs at other sites for the same model of equipment would be beneficial for other sites.
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Tech Portal: Assigning Tasks.
When creating a new work order in the eFactory Pro 3.0 Portal, we need to be able to assign the task at that time. This function needs to be accessible to all members and not just the Planner/Scheduler. Requesting all member be given the ability to assign work orders.
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Technicians request that "My Schedule" be more visual
Schedule board for technicians lacks information. Technician schedule board should display a ribbon with current (selected) week showing their scheduled hours/task as in the planner portal. They have suggested a drop down or button that will show them scheduled, incomplete/rescheduled tasks and completion for the week. I have a mock up that I can share with you if possible. Please reach out.
1 voteOur scheduling processes have been moved to the portal.
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Need to be able to assign work orders to self
I write a lot of follow up work orders and would like to be able to assign them to myself. What happened to this function?
1 voteThank you for your feedback! Kevin Sherman will be reaching out to explain why Operational Excellence has modified the process for assigning work.
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add description to work orders in daily capacity
Daily capacity screen,
work order flow on left lower side of screen.
-ADD "Description" to the tabs just below the asset ID or below the date.
It needs to have either the ability to hover and see complete description or click to expand.thank you for your help this is going to be great after some starch
1 voteExisting functionality covers this need. User was directed to where the information could be found on the task tile.
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Add Task ID to the Feedback Section of Job Plan
It would be nice to see where each feedback line originated from when viewing the feedback in the Job Plan view.
1 voteDeclining the request due to the age of request without any votes or activity.
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Add to the status bar Paid or Paid Not Received.
Adding Paid or Paid Not Received would be better for credit card purchases that have to be received by the site before the order is shipped. This is a flaw in the system because the order is not actually received at the site.
1 voteDeclining the request due to the age of request without any votes or activity.
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Parts Staged
Add staged parts list to the task upon printing.
1 voteDeclining the request due to the age of request without any votes or activity.
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Gemba subtype for Work orders
Add the subtype of the work order to say "Gemba" there are alot of work orders driven by Gemba walks and this will help serve as a tracking mechanism and make for easier data collection.
1 voteDeclining the request due to the age of request without any votes or activity.
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Ability to have multiple people to get emails set up on a WO
ability to add multiple emails to Work orders
1 voteDeclining the request due to the age of request without any votes or activity.
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Add a red / green indicator to the "Summary" tab.
It would be nice to have a red / green indicator on the "Summary" tab (just like all the other tabs have) to let technicians know that all items are complete, except for the "Status". I believe sometimes the tasks are not closed because all the other tabs are green and it makes it easier to leave the window before closing out the task.
Hope that makes sense.
Thank you.1 voteDeclining the request due to the age of request without any votes or activity.
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Priority Change Option
A priority option should be available on the planning wizard to make necessary changes in when planning.
1 voteDeclining the request due to the age of request without any votes or activity.
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Agregar una opcion (pin) En el portal del cliente para generar ordenes proactivas
Actialmente en el portal del cliente se pueden generar ordenes correctivas y ordenes (otros) pero no se pueden generar actividades que hagan referencia a mantenimientos proactivos. En el sitio hay actividades que realizamos nosotros pero son soportes que el cliente requiere. Estas actividades no detienen maquina por parte de mantenimiento.
Seria de mucha ayuda si el cliente desde un inicio pudiera solicitar el soporte a travez del sistema para tener la informacion siempre dentro del sistema.1 voteDeclining the request due to the age of request without any votes or activity.
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Another MRCT to MOTH idea
As an idea. Could we make it where certain machines could have a status like "under engineering" or "Out of Scope" and only allow MOTH or MPRO work orders to go under the cpsx #.
1 voteDeclining the request due to the age of request without any votes or activity.
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