Need to be able to track changes (events) regarding malfunctions.
Need to be able to track changes (events) regarding malfunctions. We have it happens sometimes when a customer puts in a "down" ticket and then it is magically "up". We need to be able to track whether it was an input issue or if it was changed by someone for some reason without putting notes in. It would be nice to have a definitive answer on what happened to stop finger pointing
12
votes
Floyd
shared this idea
completed
·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This functionality was released in March 2024.
