Add "Requestor" as a column in Tasks tab in the Technician portal
Add "Requestor" column in the TASKS tab in the Technician portal that is similar in the WORK ORDERS tab. This will be very useful for management to identify the Technician that creates a FM (Follow-Up Maintenance) task on MPRO Work Orders. The current process requires the user to click on each individual FM task and scrolling the summary page to find the technicians name under "CREATED".
7
votes
Cortland Jones
shared this idea
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Hayden, Michael
commented
Follow up tasks is one of the most pivotal parts of our value to a customer. This shows them that we are proactive and identifying issues with their equipment before it costs them resources. The ability to identify issues and training opportunities that create gaps in this process would be instrumental.
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Adrian Contreras
commented
Very Good Idea
