eFactoryPro 3.0
153 results found
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We need the ability to change the equipment number on equipment with an active malfunction.
The customers consistently submit work orders using the incorrect asset id and if they submit it in a down status you can not change the asset id without clearing the malfunction. If you clear the malfunction to change the id and then input the malfunction again it will track as scheduled downtime which skews your metrics. This forces us to cancel the work order and create it again as a new work order backdating the malfunction start time to the original work order time so our metrics are correct.
Either let us modify the asset IDs even in a down…
3 votesThis ability is already present in the EFP. Create a new malfunction as an unscheduled by changing the downtime on the task to the date earlier than task created date. Along with that we are also providing the users to delete the malfunctions, change the asset and create a malfunction if required and users can change it to unscheduled by changing the time.
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Closing PM on the Compliance Finish date requires Variance?
When closing a PM on the final Compliance date eFactory is asking for a variance? This is new, never required one before on last date.
1 vote -
Batch Review Reconciliation on Completed Task
Batch Review Reconciliation on reviewed WO/TASK that are completed. KMS process staff can review the completed and cancelled jobs. Do a mass select all and one click for later batch processing. This would save time versus doing it one by one and then waiting for system to process the data.
2 votesThis defeats the purpose of having review screen and will mess up the metrics. Review screen motto is to allow supervisors to go through each task and verify rather doing a bulk action.
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Updating Repair codes during work order review
No longer able to change repair codes during work order review.
1 voteDeclined per Operations team
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COLOCAR FOTOGRAFIA PARA LAS MAQUINAS EN EL PORTAL
Una idea que podría llegar a ser muy útil para nuevos usuarios o cuando se cambia alguien de planta. Es que se le pueda colocar una FOTOGRAFIA de la maquina en del equipo en esta plataforma y de esa manera seria muchísimo más fácil de encontrarlas cuando te asignan una tarea en ella.
1 voteDeclined per Operations team
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Mass processing of reviewed completed tasks.
Mass check off of reviewed task when completed. Supervisor and review completed task and check a box. Once all tasks have been reviewed, the supervisor can click on the mass close out for all the reviewed completed task to process. instead of doing having the system process each one individually. This would save a lot of time waiting.
1 voteDeclined per Operations team
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Follow Up Task - Asset ID
Remove the need to add an Asset ID when creating a Follow Up Task
1 voteDeclined per Operations team
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Subscribing to updates of specific work orders
It would be nice to be able to stay subscribed to a work order's updates in regard to parts orders even after it has changed ownership from technician to planner and so on. This would allow technicians to be informed once parts were kitted in the crib that we have been waiting on.
1 voteDeclined per Operations team
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Searching Parts in Tech Portal
Adding the Site Reference field as a searchable option. Some sites use this for customer part numbers.
2 votesDeclined per Operations team
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Notes after closure/cancellation
I think it would be good to be able to add notes even after a Task is closed/cancelled. That way additional info gathered in future could be added. Even if it were a supervisor only ability would be good. It may be good to add a popup that warns user that they are about to add a note to a closed/cancelled task, that way if they are in wrong task on screen it may alert them to such.
3 votesDeclined per Operations team
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add 800 number for emergency request
I think “call the 800 number. 1-800-662-4001, OPTION 7” should appear when the EMERGENCY REQUEST toggle is selected. The process states for them to make the call. This would just facilitate the process.
2 votesDeclined per Operations team
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Auto update work order screen
Can the work order screen auto update like the status monitor screen does?
1 voteDeclined per Operations team
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Please add back the repairable icon next to parts in eFP
Have an indicator or icon that shows what parts are repairable
1 voteDeclined per Operations team
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Any tech should be able to create a PD task type from system generated PM/PDM task. The way it's set up now it requires supervisor access.
Any tech should be able to create a PD task from a system generated PM/PDM predictive route work order.
1 voteDeclined per Operations team
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missing pertinent information on summary tab
When you are in the summary tab of a task/work order, why does the compliance dates not display? If you link to the task from the equipment page, you do not get the line item in the list, only in the task window at the bottom and so not being able to see the compliance information causes whoever to re-search using the filter tab to get the task to show up in the list window
1 voteThese fields already exist at the bottom of the Task Summary screen.
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Basic typing skills
Why is ther no spell check?
wqefgferg erg ???2 votes -
Send Technicians a notification when there PM feedback has been reviewed/entered.
Send Technicians a notification when there PM feedback has been reviewed.
3 votesDeclined per Operations team
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Notes during review
Would be efficient to be able to add notes during review. That way if no one has added anything and PS knows why it can be added quickly.
2 votesDeclined per Operations team
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Create a booked labor report so each technician can verify their total booked labor on a daily basis
Tech utilization is critical to the new SLR metrics. Need a dashboard where techs can go check their total booked labor by day/shift to ensure they closed all of their work orders prior to leaving.
1 voteThis should be the My Work screen of the Work Module. Daily Schedules should be built using the Planner/Scheduler Module within eFactoryPro. Filling our crews and technicians to capacity will give our techs the list of work you are looking for.
Please visit the FMSOS Critical Element for Work Execution Management > Daily Scheduling for more information.
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All breakdowns need priority 1 or 2 to be able to assign
Can you please change the system so that all breakdowns become priority 1 or 2 so that Supervisors and Managers can assign these tasks in their portal?
6 votesThanks for the feedback! It is greatly appreciated and keep them coming!
Not all breakdowns should be listed as P1 or P2. These break-ins that break the weekly schedule should be based upon asset criticality, part availability, and customer need. We need to prioritize these jobs among all the other work, including the scheduled maintenance such as PMs, PdMs, and FMs from the weekly schedule. This is our Validation and Approval step of Work Execution Management and a core element to building a reliability program.
This is how we break the cycle of reactive maintenance.
Thanks again,
Kevin Sherman
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