eFactoryPro 3.0
123 results found
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Object Code=Clutch
Add clutch to object
1 vote -
part need bin location
when pulling up parts need, add in bin location so you dont have to retype the part need in again for each part you are searching for.
3 votes -
ease of use
when you are searching for a part in "my site stock" and a list comes up you cannot go back to the list after looking at any of the listed items. please make an option to go back to list. thank you.
2 votesThis functionality has been improved.
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Link workday vacation calendar to scheduling board
Linking workday vacation with the scheduling board will help when scheduling work
20 votes -
Bin number should show for all parts in search function it only shows manufacturer and description
When searching for parts in the portal it should display the bin location in the multi search function in all of "my site stock search" "All parts stock search" this will help anyone with noting down the bin location for several possible options that could help with a machine breakdown. You have to select each part individually to find out this information this time could be made a lot shorter if the bin number was listed in the initial search screen where the description and manufacturer is shown in the search results.
21 votes -
Potentiometer repair code
Please add potentiometer to the object section of the repair codes
1 vote -
The ability to print attachments at the same time as the WO & Task
Request that all attachments that are included in a WO or a task template can be printed along with the WO.
33 votes -
To add field on the portal (must be a text free field)
Good day we make the proposal to add a field in the technician portal and there to be able to put numbers because in all mexican sites we counted the decibels (dB) of the ultrasound PdM tasks to make saving. This field must be optional for to fill. Finally we want to see this field in the shift turn over report.
38 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Conditional fields on the steps section of the task can be used to record decibels. This information is then shown on the Work Order Report.
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Tech Portal: Task Screen Has Too Many Columns
Task view in the portal has too many columns. This needs to be cleaned up to be more useful for the technicians at our site.
Having a custom option to hide columns would help.
30 votes -
Tech Portal: Need to see the BOM (bill of materials)
The BOM is hidden in the portal, and not easily accessed in the client.
A tech should be able to reference the BOM, and cross reference between machines.31 votes -
Tech Portal: Add "sub location" to "assign task" screen
Add "sub-location" data to "assign task" screen. We have 10 buildings and having viability to this field would be helpful while assigning tasks.
28 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This information is available on the new Daily Capacity scheduling screen.
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One Stop Shop Website
There seem to be several different places that we need to login to in order to get to the different pages we want to see. This is a little convoluted. I would like to see one website with a tech portal, client portal, buyer portal, etc. Then each employee can be given the login rights to the portal or portals they need. That way we don't have to have this ifs app and also have our internet browser open to efp3.0.
2 votes -
New filter in Control Center
Our customer wants to know when a specific PM will activate, so we want to know if is possible to create a filter in control center for PM task template and for specific equipment
9 votesThis will be completed with the new PM Portal
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Assign Two or more technicians to a task
Assign Two or more technicians to a task, we want to assign two or more technician because there are some task that need two or more technicians and they need to see that task in their portal pages
7 votes -
Add Steps and estimate time directly in the portal
Add Steps and estimate time directly in the portal
3 votes -
Equipment BOM on work orders
We need equipment Bill of Materials to show up on work orders to make it easier and faster for technicians to find parts. We had this feature until we went to EFP 3.0 optimized. We also need the BOM report back.
6 votes -
Bill of materials to have list of used parts.
The bill of materials in the tech portal needs to have a drop down with parts used to aid in finding parts.
7 votes -
Customer Portal: More filters in equipment search history
Enable excel filters in the equipment work order history. There is only a simple search right now. Need to be able to filter on each column.
2 votes -
Work order metrics on screen
Add response time and PM Compliance on task summary
10 votes -
Length of time to load certain pages
The system sometimes seems very slow to load certain pages when trying to complete and close out work orders. This slows down the process which is longer when closing out a work order already, since you have to go through different pages in order to close everything out.
7 votescompleted ·
AdminRyan Gardner
(Technical Support Specialist II, Advanced Technology Services, Inc.)
responded
The system is operating nominally at numerous sites. The root cause of this issue has been identified as network limitations at the customer level. ATS cannot make changes to a non-ATS environment.
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