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eFactoryPro 3.0

eFactoryPro 3.0

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123 results found

  1. Asset/Technician column is needed for the review module

    In order to check orders by asset, we require this column for proper identification. Currently, supervisors must open each task individually to perform their duties, but implementing this option will significantly streamline access to and organization of the information.

    Additionally, including a 'Technician (name)' column would further assist supervisors in accessing this information more efficiently, thereby facilitating their work and improving overall workflow.

    6 votes

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    completed  ·  1 comment  ·  Portal  ·  Admin →
  2. Ability for Technician to search for parts using the "Old Material Number" in the Tech Portal.

    A Tech should be able to perform a targeted search on the "Old Material Number" (stripped MFG part number) in the Tech Portal. They should also be able to use wildcards ( * ) just like how we can search for Parts in the Client.

    27 votes

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    completed  ·  13 comments  ·  Portal  ·  Admin →
  3. Work Order Description on Completion Communication

    Add Work Order Description to Work Order Completion communication that is emailed to work requestor

    3 votes

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    completed  ·  2 comments  ·  Portal  ·  Admin →
  4. work:labor easier and trackable

    It would be helpful to be able to see the task description in the labor window and have access to past dates so the technician can have an easier way to find information about a failure.

    10 votes

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  5. Add Building Location field to Open Task List in the Work Module

    We would like to use the Building Location parameters to filter our task lists quickly through the Work Module. This would speed up our response time to the customer exponentially when asked for specific area information.

    2 votes

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    completed  ·  1 comment  ·  Portal  ·  Admin →
  6. Manually adjusting column width every time

    After manually sizing several columns in the task grid view to widen them and see the data entered in each field, I find that these same column sizes are returned to their default width after expanding and collapsing an individual task view. Can these width changes stay permanently until manually adjusted?

    10 votes

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    0 comments  ·  Portal  ·  Admin →
  7. notes box expansion

    expand the Notes box back to where it used to be or bigger, technicians on site are having trouble leaving detailed notes because you can only see a few words per line and it scrolls after a few words making it difficult to reread the notes for accuracy and editing. notes are getting smaller and less detailed because the box was made more difficult to see/utilize.

    3 votes

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  8. Reviewed work orders need to disappear in REVIEW tab

    Have the work orders disappear after reviewing them in the REVIEW tab. I have to manually refresh my screen to make them disappear. This is more clicks.

    8 votes

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  9. skill set assignments

    for the skill sets. allow more then just technicians to be set i.e..(industrial cleaner, planner/scheduler, supervisor, manager) as we all have Items to complete per the schedule.

    7 votes

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    1 comment  ·  Portal  ·  Admin →
  10. Min/Max Compliance

    On the tech task list, show the min/max compliance dates so they ensure they don't miss critical pm's and to ensure they don't start too early. Should be easy for them to access and prioritize their daily tasks

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  11. Customer Task Closing/Update

    Please allow customer users to close out tasks assigned to them. Currently cannot close tasks, update information, or add attachments.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  12. NEED TO SEE BIN LOCATION WHEN LOOKING AT PARTS IN NEW SYSTEM!!

    I have no way of seeing where a part is located at my site while trying to figure out which part is right.

    5 votes

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    1 comment  ·  Portal  ·  Admin →
  13. Fix your system

    Increase server potential, the system does not allow timely input of labor, notes, and steps. Often times it will claim to update successfully but then kickback and we have to start over. Other times it will kick back when hitting the green checkmark and the process starts over.

    1 vote

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  14. Create FM from Customer PM's.

    Allow FM task to be created from PM for the customer. Currently all follow-ups on customer PM's can only be created as separate CM's.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  15. please make the text darker

    The text is too dark

    1 vote

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  16. Column Search Boxes

    For the Task and Work Order grids can we get a search field under each column header that would allow us to search for a keyword within the data in each record in the given column.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  17. Show total # of task and task hours in My Work

    Display the total amount of scheduled jobs and task hours each day in the weekly display when in My Work.

    2 votes

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    0 comments  ·  Portal  ·  Admin →
  18. 1 vote

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    0 comments  ·  Portal  ·  Admin →
  19. 1 vote

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    0 comments  ·  Portal  ·  Admin →
  20. 1 vote

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    completed  ·  0 comments  ·  Portal  ·  Admin →
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