Ability for Technician to search for parts using the "Old Material Number" in the Tech Portal.
A Tech should be able to perform a targeted search on the "Old Material Number" (stripped MFG part number) in the Tech Portal. They should also be able to use wildcards ( * ) just like how we can search for Parts in the Client.
Martin, Ken
shared this idea
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Pate, Jimmie
commented
Anything to help us technicians do our job more efficiently would be a tremendous help as well as a savings of time for the customer.
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Kimla Poe
commented
Yes please!
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Wilson, Arthur
commented
This would help in our daily search for parts.
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Jeremy Turner
commented
Yes, this functionality would be a useful tool.
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John Russell
commented
Agree, many Sites have been asking for better search capabilities in the Tech Portal.
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Francine Cunningham
commented
Yes, the technician using the wildcard would be extremely helpful in them being able to find parts.
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Cox, Whitney
commented
The ability to use wildcards is a no brainer! This would definitely be a big help for the techs.
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Murray, Adam
commented
This would be extremely helpful for the technicians.
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Talia Goudy
commented
This would be crucial for the techs. I have techs coming to me daily for this very issue.
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Jeremy Tabor
commented
We talk about making sure everyone has the tools to do there jobs, but with our current parts search that is just not the case. Also our system causes our customers extra down time everyday, because it is so difficult for our Technician's to find the parts they need to make repairs.
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Prince, Kia
commented
it would make the day-to-day operations go by easier.
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Sease, Kevin
commented
This need to happen !!!!!!!!
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Monty Rocha
commented
Any additional search parameters would help with part searches.
