eFactoryPro 3.0
154 results found
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Enable us to minimize the split screen to view the tasks in full screen.
On the tasks display the split screen is used. It should be able to be minimized when not needed, this will give more screen space when looking through tasks.
3 votesThe task detail panel can currently be downsized, allowing the user to utilize the full screen for going through the list of tasks.
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Recent tasks goes directly to open work orders only.
When you click on recent customer tasks it would be nice if it pulled up only open work orders right off. Then if we needed to look at something else IE: canceled, completed, hold, etc. We could use the drop down and select thaat.
3 votesGoes against the WEM processes of scheduling/assigning work rather that working from the recent work orders.
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Tech Portal: Default MOTH Work Order Tasks to EV
As a technician, I would like MOTH (maintenance other ) tasks to default to EV (event) instead of PR (project) when created since the vast majority of MOTH WOs submitted by the customer are EV's at my site.
3 votesAfter consulting with FMS leadership, they have decided to leave the default task type as Project for all customer requests that are not corrective maintenance.
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Asset and task issues
Some of the tasks on our system don't match the asset that you are working on when it comes to completing PM's.
3 votesThis is a support issue for the migration team. Site 178 PMs have been validated and corrected where needed.
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Batch Review Reconciliation on Completed Task
Batch Review Reconciliation on reviewed WO/TASK that are completed. KMS process staff can review the completed and cancelled jobs. Do a mass select all and one click for later batch processing. This would save time versus doing it one by one and then waiting for system to process the data.
2 votesThis defeats the purpose of having review screen and will mess up the metrics. Review screen motto is to allow supervisors to go through each task and verify rather doing a bulk action.
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Searching Parts in Tech Portal
Adding the Site Reference field as a searchable option. Some sites use this for customer part numbers.
2 votesDeclined per Operations team
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add 800 number for emergency request
I think “call the 800 number. 1-800-662-4001, OPTION 7” should appear when the EMERGENCY REQUEST toggle is selected. The process states for them to make the call. This would just facilitate the process.
2 votesDeclined per Operations team
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Basic typing skills
Why is ther no spell check?
wqefgferg erg ???2 votes -
Notes during review
Would be efficient to be able to add notes during review. That way if no one has added anything and PS knows why it can be added quickly.
2 votesDeclined per Operations team
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Change Equipment Status to a Required Field
for the customer WO input side of the system, customers are able to submit a work order without selecting UP, DOWN or REDUCED. This needs to be fixed so that this selection is REQUIRED, as when no selection made it defaults to UP. This results in us not getting notifications for machines that are DOWN and need immediate attention.
2 votesDeclining the request due to the age of request without any votes or activity.
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Tasks screen side by side
Instead of having the list of tasks on top and the task itself on the bottom. Orient them to have the list on the left and the task selected on the right. This is how most systems display lists and detail. Most monitors are widescreen.
2 votes -
Asset Numbers in Alphabetical Order
When searching for an asset whilst creating a work order the asset numbers are not in alphabetical order. For instance the following asset numbers appear in this order 6945-B, 6945-A, 6945. This is causing the customer to enter the wrong asset number. i.e. they will search for 6945 and just choose the first one on the list which is 6945-B.
2 votesDeclining the request due to the age of request without any votes or activity.
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BOM List from Portal Task
I would like to see the full BOM listing when i add a part to a task for an asset. It would not have to be automatic but if i had the option it would greatly improve my teams ability to find parts.
2 votesDeclining the request due to the age of request without any votes or activity.
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DATA AVAILABLE FOR DIGITAL SIGNAGE
Good Morning, After hearing about the digital signage that is available and the ESM being our only EFP option. My idea is to make the Recent Customer Task Field available and auto refreshed.
2 votesDeclined because it goes against the standards and processes of Work Execution Management.
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Add ProActive block to change work order on client portal
Can an active MRCT or MOTH work order become MRCT or MOTH Proactive ?
2 votesFunctionality is being removed from the client and into the portal
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PM Compliance
PM Compliance- We have had situations where technicians have logged onto the wrong PM because they got confused by the dates. Can we incorporate a flag that pops up and explains that the PM will be out of compliance if they complete the PM. This would help the technicians identify which PM they are supposed to be working on.
2 votesDeclining the request due to the age of request without any votes or activity.
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Parts Section from Mexico Sites
Allow us to add spare parts to the Parts sections in a task, just for reference, I mean add parts with out affect the task, allowing us to close the task, in Mexico we cant use this section and the parts we use are not registered anywhere
2 votesDeclining the request due to the age of request without any votes or activity.
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Site Specific BOMs
The BOM situation is terrible right now. I have parts for Trumpf lasers showing under the bom for my paint booth that has a specific asset number. I have an oven that shows over 800 parts on the bom, most of which have nothing to do with an oven. Those are just two examples. We did not have this problem when our assets had their own bom instead of being shared across all sites.
I should also mention that we do not even have any Trumpf equipment at our site, so its not like the parts were ordered under the…
2 votesDeclining the request due to the age of request without any votes or activity.
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Edit Part Need
Please include the "Location" as an editable field; right now, only quantity and need by date can be edited. It would be nice if the location can also be edited because there are times the technicians do not change the location to the appropriate Plant which the parts are needed. They have to delete the part need and re-enter it again when they forgot to change the default location to their Plant location; it would be much easier if it's one of those fields that can be edited.
2 votesData entry needs to be handled with integrity.
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coordinate compliance finish dates
Please make the compliance finish dates the same as on the printed work order as on the task grid.
2 votesDeclining the request due to the age of request without any votes or activity.
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