eFactoryPro 3.0
154 results found
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add Equipment ID to Technician screen
Expand the technician work screen: add Equipment ID to the table
1 voteDue to limited space on-screen, the Asset ID and Asset Description fields (Equipment and Description on-screen) were chosen to be displayed in the Task Summary screen. These fields are the ones that sites typically recognize and are not a system generated ID like the Equipment ID field.
With that being said, we are going to make the Equipment field on the Task Summary a hyperlink. This will allow users to link directly to the Equipment information from within a task, allowing them to see additional information such as Equipment ID.
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FOLLOW UP MAINTENACE TASK FROM REACTIVE WORK ORDER
CREATE PROACTIVE FOLLOW UP MAINTENANCE TASK FROM A REACTIVE WORK ORDER
1 voteDeclining the request due to the age of request without any votes or activity.
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Adding selction
Loose wires should be in problem selection.
1 voteThank you for your feedback! Both codes currently exist in eFP 3.0. Wiring exists as an Object Code, and Loose exists as a Problem Code.
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Default Screen
Please make a way to change the default opening screen. I would be to be able configure what screen is when opening initially.
1 voteDeclining the request due to the age of request without any votes or activity.
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put it back to the way it was.
Under recent customer requests. I no longer have the option, under status reason to uncheck completed work orders.
1 voteDeclining the request due to the age of request without any votes or activity.
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A new reason for variance
We need a new reason for variance for the PMs performed before the window, sometimes we need to anticipate the PM a few days
1 voteDeclining the request due to the age of request without any votes or activity.
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Meters should show remaining service life/hitcount
Meters should have the capability to show a countdown or remaining service/hit counts when looking at the historical meter data in the Portal.
1 voteDeclining the request due to the age of request without any votes or activity.
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Add attachment option to work order parts ordering comment option section.
Is it possible to add an attachment feature to the optional comment section for ordering parts. It would be a great feature to have when providing the purchaser with detail information about parts.
1 voteDeclining the request due to the age of request without any votes or activity.
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Task Priority
Please add the option to select the task priority during work order creation from both customer and technician portal.
1 voteThe business has decided to not allow customers to manually choose a priority, in order to prevent Priority 1 from being assigned to work requests that do not warrant an immediate response. Instead, customers will get asked a series of questions to narrow down the type of work they are requesting and the system will then assign a default priority that can be adjusted by ATS personnel.
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Supervisor review WO's
Under the Supervisor tab, they are unable to view WO's that have been reviewed. Can that option be added to they're drop down tab?
1 voteDeclining the request due to the age of request without any votes or activity.
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AGREGAR CAMPOS A REVISION DE ORDENES DE TRABAJO EN PESTAÑA SUPERVISOR
Agregar campo de NUMERO DE ACTIVO Y DESCRIPCON DE ACTIVO a revision de ordenes de trabajo completadas en la pestaña de supervisor para facilitar la revision de ordenes
1 voteDeclining the request due to the age of request without any votes or activity.
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Delete Technicians who no longer are at site
is there a way to take technicians off the live task grid: example there are four names of people who no longer work here.
Robert Vanlinden
Richard Greenblatt
Paul Dayton
Sean Stephenson1 voteIn order to preserve task history, we cannot remove the names of technicians who are no longer at the site. Were we to remove their names from the list, all labor stamps and notes submitted by them would no longer be tied to the task. In order to prevent seeing their name on the task grid, reassign the task to a current technician. This will ensure that the filter is only displaying technicians that currently work at the site.
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Numero de Mano de Obra y asignaciones multiples
Seria muy importante poder ingresar en el sistema el numero de personas que se requiere para cada actividad, esto sirve para poder estimar la mano de obra en las actividades programadas y que también se imprima en las ordenes de trabajo así como en el portal poder asignar a dos personas para que se vean en "Todas mis tareas abiertas" de cada técnico.
1 voteDeclining the request due to the age of request without any votes or activity.
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Planned Start time does not export to Excel
Planned Start time does not export to Excel. Need to the time to export with the date.
1 voteThe Planned Time does export along with the Planned Date. If it does not appear in the Excel file, users need to change the column format to display Date/Time information instead of just Date.
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New categorie
Cat 150 counter
1 vote -
Please correct the Portal column names for "Mfr. Name" & "Mfr. Part #" for ATS Part ID list
Currently the portal has Mfr. Part #s listed in column named "MFG" and the Mfr. names are listed in column titled "MFG PART NUMBER". The column titles should be corrected to match the data per column.
1 voteCurt, thanks for reporting this. As this is a system bug, I will be entering this into our VSO development system for correction. I am closing this request out since it’s not a system enhancement and will provide you with the bug number.
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Expand report capability
On the portal: expand the technician and the supervisor categories to date closed and notes from technicians.
1 voteDeclining the request due to the age of request without any votes or activity.
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Add Object Under Repair Code
Please add the option for "Filler" in object drop down menu in the repair tab.
1 votePer Amy McNail, this is a type of equipment, not an object on a piece of equipment. She is working with the user to help them set up the correct asset.
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Inventory control needed
I've contacted Oracle on RTD solutions via a cloud based platform. We are experiencing some issues on management of equipment in house and could use something like this to track parts/equipment and monitor revenue and expense as we look to provide new services to our client. If anyone has suggestions please let me know. I'm in hope that an account with Oracle Nsuites could be beneficial and a solution reapplied across ATS.
Michael Aufdenberg1 vote -
Erase reason for variance
Erase reason for variance
When accidentally we put a reason for variance in portal, we cant edit to put the fill blank, we need to go to the CLIENT and edit from there.
1 vote
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