Task Priority
Please add the option to select the task priority during work order creation from both customer and technician portal.
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Logan McNear
shared this idea
The business has decided to not allow customers to manually choose a priority, in order to prevent Priority 1 from being assigned to work requests that do not warrant an immediate response. Instead, customers will get asked a series of questions to narrow down the type of work they are requesting and the system will then assign a default priority that can be adjusted by ATS personnel.
