Summary page UP status
We noticed that on the work order Summary page under malfunction type that there is no Up status. This is a problem when closing out work orders.
Completing because the field for Malfunction type is used to show the status of the work order and not the equipment. Equipment malfunction is seen through the malfunction tab.
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Hello Jose,
Malfunction type is used for the work order being Down or Reduced and is not used for the status of the equipment. If the work order itself was down or reduced, it will say so in the Malfunction type. If the work order is up, the malfunction type will be blank.
If you're looking for the malfunction of the equipment, that is viewable in the Malfunction tab. The two fields are different.