Tech Portal: Hold and Waiting on Material Task
Due to Waiting for Materials being moved to a sub-status we still need so type of main status to associate work orders too when they are waiting on materials so its visible when looking at all the task.
The Hold status is also an issue bc its almost not visible at all when searching and doesn't show when a work order is assigned in the system to a person and is on hold (they don't see it in the my task box)
McCallum, Toney
shared this idea
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
PBI 39571 has been completed and released to production, which added “Hold” as an option to sort task statuses by. The business decided to move Waiting on Materials to the Task level and include it as a Sub-Type, so that it could be permanently marked and able to be included on reporting.
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Sargent, Kevin J.
commented
I submitted the inability to filter hold status as a bug back in January, before they did the February fixes to V3. It only got worse now that they have moved WMAT and others to substatus (without the ability to sort/filter substatus), but left them as "options to filter" in the status column.
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Anonymous
commented
Should not have removed waiting on materials
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Bryon Siebold
commented
This would help a lot
