Should not let techs cancel down tasks
Work orders or tasks should not be allowed to be cancelled when they still have malfunction or downtime on them. The cancel button doesn't let you do it, but if you hit edit, it lets you get past that restriction.
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AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
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The bug fix for this issue was released on 05/08/18. The cancelled status is no longer an option on a task with a malfunction against it.
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Zai Chen commented
This fix has not been released yet. Techs are still able to cancel tasks with downtime on them.