Portal task cancellations
When technicians are cancelling tasks from the portal and use the red "X" the system will not allow the task to be cancelled with an active malfunction; however, if the technician goes to thew summary edit button and changes the status of the task to cancelled it will allow the task to be cancelled with an active malfunction still adding time to the machine. This needs to be made to where both ways are voided out if there is an active malfunction.
1
vote
Rick Everett
shared this idea
completed
·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Rick, thank you for your feedback! This was a bug reported a couple weeks ago that has been corrected by our development team. The fix will be released to production next Tuesday, May 8th.