CMs, malfunctions and breakdowns.
When a malfunction is entered with its' start date after the WO creation date, the system changes the breakdown flag as "NO".
Sometimes the customer will report an issue and continue working the machine until we arrive to fix the equipment. Even though they didn't stop right away, We are still taking the machine down within the production schedule because of a problem reported by the customer. This should be considered as a malfunction (Breakdown - Yes) and count against MTTR, MTBF as any other failure.
What I am saying is that a malfuntion start date after the creation date shouldn't consider the downtime as "planned" because it is not.
Briand Rubio
shared this idea
Mike Wibben has stated that he still agrees with the previous decision that all malfunctions with a Start Date/Time after the WO creation date/time are not considered breakdowns. This is due to the machine being taken down after the work order was created, which indicates planned downtime, not an unforeseen breakdown.
