Daily Capacity
Once assigned in daily capacity task should go away on Daily capacity – too much information on screen on left hand side to scroll through 200+ jobs / Or ability to filter jobs assigned vs not assigned
Jobs should move from day to day. What didn't get completed on Monday needs to be pushed to Tuesday
As noted in the comments, the unassigned jobs filter is in place (you may need to scroll down), and the jobs are not automatically pushed to the next day as it was a business decision to align with the WEM process of requiring re-evaluation (as the job may not be a higher priority than the next day's already scheduled work).
-
McNail, Amy R. commented
Fair enough... this is where drag and drop would be especially useful.
-
Aloysius Blair commented
This task is complete. It is the bottom filter on the table filter section titled "Unscheduled work". You click it to open the drop-down and then click "Unscheduled work". This hides all work that you have just assigned to a technician.
-
Through WEM, our tasks should be re-prioritized each day. Some of the work that carries over may be on Tuesday's schedule, but some of it may be sent back to the Ready Backlog to be rescheduled during the Weekly Scheduling Meeting. Due to this, we don't necessarily want to assume that all incomplete jobs need to be rescheduled for the next day.
Instead, we need to clearly identify and document with each task why it was not completed. Hopefully this helps explain the WEM process!
I do agree with the changes to the view though. As tasks are completed, it will be helpful to have these tasks drop off. I think this item is currently in development and will allow us to filter these tasks out.