Malfunction Changes creating an event
There needs to be an event logged when someone changes or adds a malfunction to a ticket. Too many times has a malfunction been ended, deleted, or started without the system logging an event and this causing confusion on the actual status of a machine and what work was done.
11
votes
Patterson, Kevin
shared this idea
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Jason McClellan
commented
Very critical
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Cory Dunning
commented
Seeing an event change log helps with understanding what is happening to tickets and why it happened.
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Hernandez, Jose L.
commented
i think this feature would be of great value added.
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Wrigley, Eric S.
commented
Seeing an event for each change to the task would be critical for historical context.
