Skip to content

Cory Dunning

← Customer Feedback for Advanced Technology Services, Inc.

My feedback

3 results found

  1. Status monitor with UP CM tickets.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  eFactoryPro 3.0 » ESM - Equipment Status Monitor  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Cory Dunning shared this idea  · 

  2. Closed/Incomplete

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  eFactoryPro 3.0 » Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Cory Dunning commented  · 

    I agree. Not every PM gets completed so need an option to close out so that it doesn't regenerate itself.

  3. Operator Performed Maintenance sub-type should be available for MCRT type work orders.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  eFactoryPro 3.0 » Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminKevin Sherman (Admin, Advanced Technology Services, Inc.) responded

    After further review with the site, it seems there is a little confusion on this request.


    "Operator error" the Operator causes the problem. "Operator performed maintenance" the Operator fixes the problem. The site is trying to use the sub-types to distinguish between who is responsible for resolving an issue and any extended downtime that occurred.


    An example of "operator performed maintenance" 3rd shift operator has a non-maintenance machine issue related to training or experience that prevents running the machine. So, the machine sits idle with a down work order submitted. 1st shift operator arrives and being more experienced is able to fix the issue and begins running the machine.


    This functionality will also be useful as our Operator-Performed Maintenance (OPM) program continues to grow within ATS. I am reopening the request to discuss further with our teams.

    Cory Dunning supported this idea  · 

Feedback and Knowledge Base

(thinking…)
Contact Support


ATS Home


Feedback Guide