eFactoryPro 3.0
60 results found
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Be able to see when tracking was added in events
It would be awesome to see when tracking was added to a PO/req in the client. Many times I would have to ask someone for information on a PO because there is no tracking. Then it magically appears and it makes it look like I am going crazy. This way everyone is held accountable for their responsibility in the process of getting new parts.
1 voteDeclined per Operations team
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Equipment readings (Meters) that accept free form Data entry
There are only three types of readings available; "Hit Count," "Hours operated," and "Units Produced." These meter types require that each reading increments from the previous reading. However, when trying to record fluctuating readings such as Level or Temperature it is possible to have readings that are lower than the previous reading. Would like to see a reading type that allows free form data entry so a fluctuating reading can be tracked over time.
4 votes -
Issues recording time.
Always having to repetitively put the same labor time and notes and update malfunction time and it will not record. Sometimes the WO selected will jump to another WO and record labor and notes on different WO than selected.
2 votes -
Network Issue
The network is very slow today and anybody know why
1 votePlease submit an IT request within the IT Self Request Portal for immediate assistance. Thanks!
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Allow customers to add attachments when submitting a work order.
As a customer, it would be very beneficial to be able to add attachments to work orders I am submitting. I want to use attachment for pictures or prints describing the work needing completed.
6 votesDue to IT security concerns this is not something we are willing to give the customer access to. If attachments need to be added to the task, please have them send it to our ATS team to validate the document before uploading it to our servers.
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time to do the job
more time to do the job
1 voteDeclining the request due to the age of request without any votes or activity.
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Assign a technician to a reoccurring PM
There is no option available to assign a technician to a recurring task. Only option is to do it manually every week.
11 votesWe are declining due to our Work Execution Management processes.
We do not plan individual tasks to people. This holds true for PM, PdM, and Corrective Maintenance tasks. Our processes are in place to make our system less people specific and more process dependent.
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pot holes
road way to empty trash is very bad. NEEDS ATTENTION . getting very hard to take trash and metal out DUE TO POTHOLES
1 voteDeclining the request due to the age of request without any votes or activity.
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Completed Workorders are locked and can not be opened again.
Once a workorder is closed, it can not be opened again to add time or do anything that can be done as if it were open. This is very annoying as fellow techs will sometimes complete workorders and forget to put other techs time or sometimes the workorder is not fully accurate as something could be incorrect and can not be reopened at all to correct. Once a workorder is reviewed, it can not be accessed to edit, but completing a workorder should not be locked out for a tech. It would be very convenient and a very good idea…
4 votesThis is declined because we need to make sure all work requests are handled with integrity. Detail is very important when reviewing tasks for completion.
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adding notes after closing task
allow me to add notes to a closed Task. i forgot to include something important on the note section before closing it out. now it wont allow me to add additional notes. thats dumb
2 votesClosing a task locks all data, per request from the business. This prevents data from being changed after it has been reported on the metrics.
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Receiving Document Data
The Receiving Document should only show the qualities received on the Receiving ID. Such As Receiving ID 161911 PO 586474 I only received 12 pcs on Line 1 and 6 pcs on Line 2. The Receiving Doc Shows 24 pcs on Line 1 and 12 pcs on Line 2.
1 voteDeclining the request due to the age of request without any votes or activity.
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Ability to Edit Asset Number
Please add the ability to edit the asset number on a work order. The customer frequently enters the incorrect asset number and the only way to change it is to create a new work order.
1 voteThe asset number can be changed as long as no labor, notes, or parts have been added to the work order. After those have been added, we can't change the asset due to data being tied to those objects.
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Quick information on an asset based on Asset ID
Please add the capability to get basic information on a machine when an Asset ID is given. i.e. Description, sub location, pole location. Status i.e. up, down, reduced
Contact: Ian Aguirre - Caterpillar Facility Engineering, Pontiac IL Aguirre_Ian@cat.com
ATS Area Manager: Joe Erickson/Nathan Klein1 voteDeclining the request due to the age of request without any votes or activity.
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Add to Meter Functionality
Add a separate meters section for trending temperatures and pressures. This way the trends can be graphed and correlated to repairs or downtime events.
1 voteDeclining the request due to the age of request without any votes or activity.
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Add an Object to the repair list.
Can we add GUARD or Guards to the list of Repair codes. Thank you
1 voteDeclining the request due to the age of request without any votes or activity.
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Need 3 Year PM Frequency in eFP 3.0
Pressurized vessels need to have safety relief valves replaced every 3 years (per industry standard and state inspector recommendation). We do not have the ability to create 3 year PMs at this time in eFP 3.0. This needs to be addressed as soon as possible. Thank you.
11 votesDeb,
We currently have a three-year PM frequency in the system. You will want to use the Schedule Rule of TRIANNUAL, which will make your PM due every three calendar years.
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Get the Kitting function in the client operational. Giving a Kitted part its own part number with the sub components listed below.
Kitted part has own part number
Sub Components have individual part numbers
when kitted part is pulled from inventory all sub component parts are pulled out the system to keep counts correct.14 votesDeclined because the functionality of the Job Plans, Staging, and Kitting processes correct this.
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Inventory PO with GNS carriage line
When receiving a parts/ inventory PO in the UK we have no option from the SCS screen in the client to view from the inventory receiving screen if there is a GNS carriage line to receipt in also. Neither screen provides this hence either the part isn't booked in or the carriage is missed. It would be beneficial if there was a way to view both from each screen to avoid invoice grief issues.
9 votesDeclining the request due to the age of request without any votes or activity.
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24/48 Week PM Schedules
I would like a 24 Week & 48 Week PM Schedule. The reason being is that i would like to import the PM Schedule into Outlook as a new Calendar and work off the Start dates. If i use Semi Annual and Annual Schedules, the day of the week that the PM's fall on differs. We do not have a weekend shift so cannot have PM's falling on a Saturday or Sunday.
1 voteDeclining the request due to the age of request without any votes or activity.
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Provide average cost visibility to the Site Managers in the eFP Client PARTS page.
When Site Mgrs. have to process (approve) Monetary Stock Escalations for parts with an average cost over $5000.00, they need the ability to easily see the avg. cost of the Part ID. Currently, they are not able to see the avg. cost tab on the eFP Client PARTS page.
1 voteDeclining the request due to the age of request without any votes or activity.
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