eFactoryPro 3.0
153 results found
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Agregar una opcion (pin) En el portal del cliente para generar ordenes proactivas
Actialmente en el portal del cliente se pueden generar ordenes correctivas y ordenes (otros) pero no se pueden generar actividades que hagan referencia a mantenimientos proactivos. En el sitio hay actividades que realizamos nosotros pero son soportes que el cliente requiere. Estas actividades no detienen maquina por parte de mantenimiento.
Seria de mucha ayuda si el cliente desde un inicio pudiera solicitar el soporte a travez del sistema para tener la informacion siempre dentro del sistema.1 voteDeclining the request due to the age of request without any votes or activity.
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Add a red / green indicator to the "Summary" tab.
It would be nice to have a red / green indicator on the "Summary" tab (just like all the other tabs have) to let technicians know that all items are complete, except for the "Status". I believe sometimes the tasks are not closed because all the other tabs are green and it makes it easier to leave the window before closing out the task.
Hope that makes sense.
Thank you.1 voteDeclining the request due to the age of request without any votes or activity.
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Priority Change Option
A priority option should be available on the planning wizard to make necessary changes in when planning.
1 voteDeclining the request due to the age of request without any votes or activity.
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Asset Numbers in Alphabetical Order
When searching for an asset whilst creating a work order the asset numbers are not in alphabetical order. For instance the following asset numbers appear in this order 6945-B, 6945-A, 6945. This is causing the customer to enter the wrong asset number. i.e. they will search for 6945 and just choose the first one on the list which is 6945-B.
2 votesDeclining the request due to the age of request without any votes or activity.
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Another MRCT to MOTH idea
As an idea. Could we make it where certain machines could have a status like "under engineering" or "Out of Scope" and only allow MOTH or MPRO work orders to go under the cpsx #.
1 voteDeclining the request due to the age of request without any votes or activity.
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Task Summary EDIT button disappears when task is marked Complete.
Recently, on the Task Summary window, the EDIT button disappears after marking a task "Complete".
We are now unable to change the Task Status so we can edit the task if more information is needed (i.e. add a part to be consumed).
Previously, the Edit button remained available until the task was "Reviewed".
Thank you.4 votesIf changes need to be made, reopen the completed task.
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BOM List from Portal Task
I would like to see the full BOM listing when i add a part to a task for an asset. It would not have to be automatic but if i had the option it would greatly improve my teams ability to find parts.
2 votesDeclining the request due to the age of request without any votes or activity.
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print from portal P/S Template steps
Print from portal P/S tab Template steps.
1 voteDeclining the request due to the age of request without any votes or activity.
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Objects to be added
I’m working with site 065 here in the UK to analyse root causes and breakdown data.
We have a couple of difficulties with doing so because there are a number of very specialist machines which provide 90% of the product output in the facility. They are designed to turn plastic film into bags.
the majority of the object codes are listed as ‘other’ which doesn’t really help when looking at the whole asset population and those that are populated are too generic as these machines have a number of components that do not fit correctly into categories such as ‘heater’…1 voteDeclining the request due to the age of request without any votes or activity.
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Full Reign on Task Edit Movement
Planner/Scheduler - Allow capability to move task freely. Currently it is limited to what the screen shows.
1 voteDeclining the request due to the age of request without any votes or activity.
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Double Click selection
Planner/scheduler portal - remove double click option for easier selection to edit
1 voteDeclining the request due to the age of request without any votes or activity.
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Ability to use a Equipment/Product Type when creating a event monitor. For example being able to create a Facility or Tool Room monitor.
Add the choice of equipment/product type as a selection when creating an event monitor
1 voteDeclining the request due to the age of request without any votes or activity.
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Planning wizard
Would it be possible to turn the active task while in the planning wizard into a hyperlink to the task. Also it would be nice to see the requestor in the planning wizard. this would help me understand who i can contact while planning a task and if i have any questions
1 voteDeclining the request due to the age of request without any votes or activity.
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Follow up
Is there any way to automatically use the equipment number that you are currently making a follow up task for instead of having to physically put in the equipment number. Thank you!
5 votesThere is a lot of instances where the follow-up task would differ in asset from the PM. We would rather the technician take the time to enter the data in correctly.
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Exclude Future PMs from Open Tasks List
Show Only Past Due and Current PMs (due within a week.
1 voteDeclining the request due to the age of request without any votes or activity.
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Adding Repair Codes
Add Repair Code. Object - Pipe. Resolution - Remove
1 voteDeclining the request due to the age of request without any votes or activity.
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task login/logoff function
Create an easy login/logoff function for tasks and work orders. In order to show a task as active one must change the status, status reason, and assign the work order to themselves if not already completed. By having a login function for jobs or tasks, the process would be much easier and user friendly. Please reach out to me if further explanation is needed.
Thanks,
Dave Crook
309-219-69791 voteDeclining the request due to the age of request without any votes or activity.
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Duplicate WO prevention
Currently, there is no way to completely prevent duplicate WO's from being created. A suggestion would be to have a prompt pop up if a WO is being created on a piece of equipment that has a status of DOWN or REDUCED to let the user know that there is a current malfunction associated to that specific piece of equipment.
1 voteHello, and thank you for the feedback. Currently when the person creating a work order selects the equipment in question, the work order form displays the current status of the machine, and if DOWN or REDUCED shows which tasks are causing that status.
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repair code update
here at 727 we do a lot with printers on equipment it would be helpful to have a printer selection in the object repair code tab.
1 voteDeclining the request due to the age of request without any votes or activity.
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Improve customer work order request process
Have the first name, last name, and contact info do one of two things.
1) Auto populate based on credentials when a customer is entering in a Work Order Request.
2) Create a drop down list of names for the customers to choose from at the site1 voteDeclining the request due to the age of request without any votes or activity.
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