eFactoryPro 3.0
123 results found
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closed W/O email.
on "create work order:assign team and contact" I do not wish to recieve annoying email stating that work order is closed. I know its closed because " I " closed it.
2 votes -
Sort Asset ID
Have the column, asset ID, able to sort in ascending / descending order
1 vote -
Expand drop down menus to more users
Currently drop down menus only allow 100 names to be on the drop down lists (i.e. assigned technician under task). Our site has more than 100 users and we cannot select users from the bottom of the list.
2 votes -
Tech Portal: Reviewing PM Task after closed
The supervisor must review tasks, because when a PM was closed with an open follow-up task the supervisor does not see that PM in the section of orders to be reviewed because the work order is still open, this makes it impossible for the supervisor to review the PM and orders in general when they have at lest one open monitoring task .
3 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
The ability to add a task to a completed work order and the ability to review a work order with at least one open task has been disabled in the Portal as of 05/22/18. This will prevent the types of situations described in this enhancement request.
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CLEAR FILTERS
I currently have 10,147 Results to view when look up a part. I FILTER fairly often to locate the correct part. It would be nice to have a "CLEAR ALL FILTERS BUTTON" in the Header to instantly remove several FILTERS that may be in place.
1 vote -
print is quick
my idea is pat the guy that took care of the printing problem on the back.. this is amazing
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Joshua, thank you for your feedback! We are always happy to hear that users are enjoying new features in the Portal. Please let us know if there is anything else you would like to see added or changed.
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BOM viewing from parts ordering?
Is there a way to look at all of the items when we pull up the bill of material for a machine, it used to show everything when you first opened it up?
1 vote -
Complement repair code catalog
Please add ATC ARM to repair codes
1 vote -
Tech Portal: Add 'duplicate' option for Work Order and Task status
Work order status and Task status need the option of "duplicate" added as a type.
2 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
“Duplicate” is an option in the Work Order Sub-Status menu. Work Orders marked as duplicate and canceled do not count towards PM Compliance/Completion.
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Tech Portal: Work Order Search Sub-Location ID
When looking up Sub-Locations in the Work Order search function in the portal it is shown as a number.
This ID number does not mean anything to anyone as it is a system ID.
Can it please be displayed as the Sub location name text as it does in the Task search function?
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This issue was addressed in the vNext version of the Tech Portal.
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Validation checkbox and comments needed
Our customer, Borg Warner in Water Valley, site 490, is requiring us to add a validation checkbox and comments section to our workorders. This is the result of a customer quality complaint from Borg Warner's customer, Chrysler.
Chrysler is insisting that:
Validation is required when every work is completed on a verification device (i.e. – sensor, vision, etc.) or work is completed on a piece of equipment that adds value (i.e. tooling, etc.) to the part. Currently we are depending on an human to verify this is done 100%... We would like this requirement to be driven by a system…1 voteMeeting with ABM completed. User stories ref # 34497 – BorgWarner Audit Requirements
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Low Priority Safety Related Tasks
Customer entered work orders for safety should not default to Priority 1-Emergency. The customer attempted to enter a low priority safety improvement and the task priority was defaulted to 1-Emergency. Safety related task with priority 1-Emergency should be reserved for hazardous situations where safety is a serious concern.
1 vote -
ESM: Custom sorting
Request: Please add a custom sort function and/or arrange + display equipment based on criticality.
Current function: equipment tiles auto-arrange based on uptime/downtime.
Business case: the current auto-arrange function does automatically surface down/reduced machines (good), but does not arrange the view of equipment by criticality as well.
A site with a large number of equipment could have critical 5's and critical 4's saturating their view and unable to quickly see uptime of their critical 1's and 2's.
Potential solutions: Would recommend an edit to the display to have swim lanes for criticality, OR the ability to "pin" pieces of equipment…
15 votes -
Repair code
Repair code: please include Battery, Won't hold charge, age.
Please
1 voteThis Repair Code request is now added to the system. For these type of items…please call the Service Desk or submit a ticket. You may need to refresh your browser before the new code is visible.
- Non-Urgent Support requests: itservicedesk@advancedtech.com
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Portal work order review process needs to be streamlined
The work order review process needs to be streamlined. It takes way too long to load between pages (on any network). It would be beneficial to have the review button moved to the top of the screen so that you don't have to go back to the summary screen. It would be very helpful to have an option to review the work order straight from the list of work orders to review. There is not-value added time spent waiting on the system to load unnecessary screens.
110 votes -
Planned dates on printed work orders
ATS Work Order Report Viewer does not display Planned start or stop dates and times. This is needed in order to schedule techs across multiple days.
4 votes -
Subtype "Unscheduled" or "Break-in"
Create task subtype "Unscheduled" or "Break-in" to track work done before the work can be scheduled. This would track any job that requires immediate attention even if it is not an equipment breakdown. The customer is requesting to see this reported.
1 voteSub-Status: ‘Unscheduled’ has been added to the work order screen.
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New object needed
New repair code needed under Object. We build jet engine fuel controls, one of the items we build is called a torque motor. We us a torque motor calibrator to manufacture these, and it has an expendable TREATING COIL. Please add TREATING COIL OR COIL to the Object selections.
2 votes‘Coil’ has been added to the ATS_Object list.
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Parts have no description on Parts Need page.
It would be helpful to have a “description” in the Part Need screen so technicians can see what parts are already on order. If there are numerous parts on order, they will only see "New Part" or they will see part #'s and Mfg, but there are no descriptions of what the parts actually are. This gets confusing on jobs with numerous parts.
26 votes -
Update requested location for New Part Need
When performing a "NEW PART" need within the tech portal, the system defaults to "ATS" for the location. There are parts that are "CUSTOMER" only. Can we add an input box/window that gives techs the option to choose either "ATS" or "CUSTOMER" for the part "LOCATION"?
6 votes
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