Jennifer M Jackson
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4 votesJennifer M Jackson shared this idea ·
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11 votesJennifer M Jackson supported this idea ·
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24 votesJennifer M Jackson supported this idea ·
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An error occurred while saving the comment Jennifer M Jackson commentedNeeds to be required for customer to enter their name when entering a work order; otherwise the techs have no idea who to contact or who entered the work order.
Jennifer M Jackson supported this idea ·
Thank you VERY much for voicing this! It's extremely hard to collect accurate downtime. Our techs are having to enter the malfunction time themselves. ATS is responsible for reporting accurate down time and it's almost impossible with the amount of work orders we receive in one day. Please consider updating this sooner than later...we owe it to the customer. Thank you again!