Make Malfunction Type a mandatory selection when creating an equipment work order
When creating a work order on a piece of equipment, you should have to choose a malfunction type. It is too easy to create a work order and forget about changing the malfunction type from Up to Reduced or Down. Most of our work orders are coming in Up even though the equipment is down. I just made this mistake myself when creating a work order. Even if it is Up, we should have to select something.
Marc Brown
shared this idea
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Jennifer M Jackson
commented
Thank you VERY much for voicing this! It's extremely hard to collect accurate downtime. Our techs are having to enter the malfunction time themselves. ATS is responsible for reporting accurate down time and it's almost impossible with the amount of work orders we receive in one day. Please consider updating this sooner than later...we owe it to the customer. Thank you again!
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Jacobs, Deborah M.
commented
Thanks Marc. Good idea.
