List of problems
These are the problems with doing p.m.'s in the new system:
*No Machine locations anymore
*Under task description the machine's are duplicated with incorrect machine numbers
*The time it takes to print out a p.m.
*The p.m.'s for m, q, sa, are all separate p.m.'s and not together like the old sap taking longer times to open and print then close them all,
Another issue is no e-mail notifications for down machines
Richard Schmidt
shared this idea
AdminRyan Gardner
(Technical Support Specialist II, Advanced Technology Services, Inc.)
responded
Please contact the IT helpdesk for problems with the system. Uservoice is intended for software enhancements and future changes.
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USG Kansas Customer
commented
Can only fit 3-4 sentences before characters are maxed out. Needs to be fixed.
New interface vs old interface takes significantly more time to develop and submit a work order having several different panels and "loading" those panels.
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Ellen Markey
commented
in the control center, can we have an alert be active only for certain shifts? Only Second Shift people would receive the alert during a certain time of the day?
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Zai Chen
commented
Error notices should fade out after a few seconds instead of having to be closed by the user. There's nothing useful for the user to learn from the error other than it happened.
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Zai Chen
commented
Allow for multi day planning. Right now jobs can only be completed in various tasks, or with one very long job. There's no way to assign a tech a job over the course of several days. This is a big issue at larger sites.
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Dustin Warren
commented
Make it so that we can add notification e-mails or remove notification e-mails after a work order is created.
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Created INC000000701613 for this issue, but emailed Rick directly. Answered all questions in the email.
