Please develop functionality that will allow sites to attach files to TASK TEMPLATES, so that PM-generated work orders will each contain that same attachment.

A use case would be attaching a doc of pictures to a PM plan that would be present on all generated WO's.

This was from Adam Gainer, site 432

In 'part transaction' in the client there is a field called 'source ID' which is generally the associated PO or work order. Looking to see if you can hyperlink to bring up the PO or WO from that screen. Also, in the stock screen if a part is allocated. You can click on the allocation to see the work order number but you can't hyperlink the work order number to see the work order itself.

Allow planners to assign multiple techs to a task. Sites often need more than 1 tech to complete work. Right now only 1 tech will be assigned, and the other tech needs to inherently know that he is assigned.

Need equipment description from IFS added to Summary page on Portal.

When doing work order reviews and you find an error it won't let you correct it. Example is the malfunction is showing the equipment down when it is actually up. So you click on malfunction change it to up status, save it and it starts loading and that is where it stops. Once the little red box starts rotating that is where your stuck at. The only way out is to use task manager and stop the entire process then log in again.

It would be helpful if the slider icons could somehow indicate when any entry has been made in that area of the work order / task. This might help prevent having to click on each icon only to find out that nothing has been added.

Need NADT to show up on sub-status during review process.

In the Customer Access when creating a Work Order and selecting Equipment can we replace the Equipment Group with something more useful to the Customer, such as, Bldg Location?

PM task steps report needs a lot of simplification. To find Closed task number and it's compliance date to get a PM task list it time consuming and needs to be streamlined. This will help with improving the PM program.

Once you complete a work order review you then go back to the work order list and the work order you reviewed is still there. Slows things up a little having to keep track of where your were on the list. Can this be changed so once a work order is reviewed it disappears from the work order list.

I'm doing work order reviews. On the summary page it will show a completed work order malfunction type as reduced. You check on the malfunction page and it is showing it as up. Can this be fixed so the completed work order summary shows the correct operating status.

Along these lines, I noticed that if a machine is down when a PM auto-generates, the status of "down" carries through that PM. I can't tell you how many PM's I've gone to review that say the status is down because when several days or even a few weeks ago, when the PM was generated, the machine happened to be down back then but has been up for days or weeks.

When a PM is generated, often days or even weeks before it's due, if the machine for that PM happens to be down or reduced, that status is carried through the life of the PM. Technicians not paying attention can complete and submit a PM work order with the status still being down. PM's should be generated with a work order status of up, if the machine is truly down or reduced when it comes time to complete the PM, it should be addressed at that time.

Larry Kingsmore - Fabrication Team Lead, Eaton Electrical, Greenwood, SC

Streamline the customer work order entry process back to one screen again. It takes too long to enter a work order.

Brian Knight, Production Supervisor, Eaton Electrical Plant, Greenwood, SC:

Speaking for many of my operators, the new system takes seven different screens to enter what looks like basically the same information as with the previous one. (SAP) Please streamline this back to one screen, there's no need for this much time to fill in just a few data fields. Processing time and delays make what should take 30 seconds last minutes, sometimes several minutes. Operators have given up on it, and it's causing ATS to not be notified that there are problems.

Why when reviewing PM's as a Site Manager do I now have to go through multiple screens, taking minutes to review them, when in SAP 2.0 I could see everything I needed, compliance start/stop and actual completion date and the notes, on one screen? This needs to be corrected. I'm quadrupling my time reviewing work orders, especially PM's.

Is there a way that when I review work orders that the description for the equipment is pulled from the Asset# instead of the Model#? The model number only gives me the manufacture's name. The asset# gives me the actual USG name of the equipment. When I review work orders, I have no clue sometimes what piece of equipment the techs are talking about.

"Created Date" should appear in work order list and subsequently in the Excel download.

related work order tab. date created column would be very helpful