Tech Portal: Add "Do not substitute" option to 'part need' screen
We have had several issues with parts being substituted for incorrect parts needed.
I feel it would benefit all sites if a "do not substitute" box was added the section of the portal when a technician enters a part need.
Part need request
Supply chain
Joel Oresky
shared this idea
Per Mack Brown, this functionality exists today with preferred supplier. If sites have issues with the wrong parts being ordered, they should notify their buyer to resolve the issue.
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LAWRENCE TYREE
commented
Sounds good to me. Box please.
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Philip Levery
commented
Much time and money is wasted, when a cheaper part is substituted for an OEM or recommended part. Parts that are not as fit for the application, fail or wear out prematurely, resulting in increased down time and expense. Many unsatisfactory parts are returned and reordered.
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Timothy Mercure
commented
I support the box
