Hello, We have a opportunitty here in Nuevo Laredo with the Efactory pro 3.0 normally we give support to operations when they have the machine down by a setup or fixture repairs.

The problem here this type of order is very frequently they are introducing like MRCT because for them the machine really is down but by something that is out of our scoope.

Once the work order are in the system there are not a option to change to"others", this cause us a rework because to correct this is neccessary cancel and make new order with the correct type.

Please we need a option to change type of job from MRCT to MOTH when the customer introduce incorrectly the work order, we already tried to teach to the customer but they cause the same mistake again an again.

Best Regards