Shorten steps for creating MPRO
Creating a proactive work order in the portal actually creates an MRCT. The only way to make a proper MPRO is to do it in the client
Creating a proactive work order in the client takes a lot of steps, and a lot of time.
I'm hoping this thought can go towards the planned Planner/Scheduler part of the portal, but we really need a way to shorten these steps. If we have to create 5+ work orders with so many steps, it takes a very long time in the client. And there isn't a way to PROPERLY do it in the portal.
4
votes
Sargent, Kevin J.
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The MPRO follow-up process has improved and is accurate based on SMRP best practices.
