Add "requestor" as a column in task tabs in portal
Add a new column in the task tab which indicates who created the task
similar to how the work order tab does.
2
votes
Briand Rubio
shared this idea
Briand, thank you for your feedback! Work orders are directly requested by customers, as they represent the work request that needs to be resolved. Tasks represent the record where all the technician’s labor, remarks, and part usages are stored. They are not requested by the customer, but are attached to a work order to provide data on the repair. For this reason, the task grid does not show a requestor, since tasks are not requested.