Customer Portal: Add Attachments to Tasks
This would great benefit us when we they put in work orders. This also greatly helps planning and scheduling.
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david crook commented
Please add this feature. It would be a great way for customers to specify what needs completed.
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Levi Scott commented
Several customers have asked for this feature. This would be a great communications tool
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Jacobs, Deborah M. commented
Directly from my customer:
Overall the eFactoryPro interface is very intuitive and easy to navigate through, however I’d like to provide general feedback on things that I believe will make eFactoryPro even better for myself and other users throughout the site.
• For work orders that we would enter, it would be great if we could add attachments to a work order. This would benefit both the ATS techs as well as the users throughout the site, “a picture is worth a thousand words”.
• It would be nice if there were QR codes included on the equipment labels, that way whenever a user generates a work order, they will have the ability to scan the asset code and have it populate appropriate fields. This will reduce any confusion or errors on both ATS’s and Morgan’s end. -
Kenneth Staggs commented
I have had customer request this specifically. Picture is worth a thousand words when describing the problem
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Lucy Wise commented
Please can the customer have the capability to add attachments when raising work orders, eg. photos