Technician Repair Notes Visibility
There is not a great way to see historical repair notes on equipment. In the equipment Module there should be a column on the task history that contains the tech repair notes on assets so this information can be quickly referenced and exported for understanding repair history and used for reliability analysis.
15
votes
AdminBubello, Nathaniel
(Admin, Advanced Technology Services, Inc.)
shared this idea
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Bateman, Joseph
commented
This is something I had asked for back in 2016, it can speed up troubleshooting by hours if you can see what has happened before and how to fix it.
