eFactoryPro 3.0
60 results found
-
Malfunction Changes creating an event
There needs to be an event logged when someone changes or adds a malfunction to a ticket. Too many times has a malfunction been ended, deleted, or started without the system logging an event and this causing confusion on the actual status of a machine and what work was done.
11 votes -
PM Schedule Rules
There needs to be 12 WEEK, 24 WEEK and 48 WEEK PM schedule rules to match 4 WEEK. This allows for PMs to be scheduled to land on the exact same day of the week every time they generate. This makes is significantly simpler to schedule these PMs with the customer and minimizes downtime as the asset only needs to be down once for each PM event instead of multiple times. This allows a cadence to be established with the customer for equipment availability on a consistent basis. The most important benefit is that it allows for level loading of…
50 votes -
Hard to read.
contrast and background text is hard to read in general. especially on numbers in small circles. looked better and could be read better in red scheme.
9 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
An update was released on 10/18 making the text darker and easier to read under fluorescent lighting.
-
Asset Criticality on Generic Equipment Page
Customer would like to see asset criticality on the equipment page for site 405.
4 votes -
Advanced Filter Options
Add a NOT toggle to the filters turning EQUALS into NOT EQUAL TO. ENDS WITH becomes DOES NOT END WITH. Etc...
6 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was released yesterday evening into eFP 3.0.
-
Wiki instructions to change a PM's frequency.
Wiki instructions to change a PM's frequency.
1 voteThe steps to setup/modify PM schedules is available in this wiki article:
https://knowledge.efactorypro.com/m/66449/l/711222-how-do-i-set-up-pms-on-a-machine
https://knowledge.efactorypro.com/m/66449/l/1475316-how-do-i-change-frequency-on-an-existing-pm
-
Estimated hours on tasks
In the list of Open Tasks on the Technician screen in eFactory Pro (not the Client), it would be helpful to display the estimated number of hours for each task and let that number be exported when sending the list to an Excel spreadsheet.
3 votesThis is possible via the Planner Portal.
-
Data transfer speed
The data transfer rate is ungodly. It takes an excessive amount of time to pull up a work order. This is causing us to get behind.
2 votes -
Fixing the broken parts search
Please fix the parts search. It's extremely frustrating to check the location of a part suspected to be correct and then lose the entire search. Also the ability to sort by manufacturer would be very helpful. Maybe have the parts search function similar to how the tasks lists work so that the different aspects of the parts are searchable/sortable
2 votes -
Add a checkbox in the client that allows PS to activate or disable PMs
The current method of cancelling PMs is time consuming. Adding a checkbox will help identify and label PMs as active or inactive without comprising the existing data in our system.There is no way to identify which PMs the site wishes to disable due to the PM no longer being needed or multiple PMs being combined into one.
41 votes -
Easier inventory search
First, set up a separate site specific tab for going directly to inventory without the need of going through a work order.
Second, give a back progression option in the parts search, or different dialogue boxes within the search so that we don't have to keep going back to the beginning each time we get to the part and find it isn't the one we were looking for.
15 votes -
Change the optimization process
eFactory doesn't recognize a change to the PM if you modify just the steps, you have to change the task description or the duration for the system to see the change, Change the system so it recognizes step changes as a change without having to modify the description or the duration.
2 votes -
Need to be able to track changes (events) regarding malfunctions.
Need to be able to track changes (events) regarding malfunctions. We have it happens sometimes when a customer puts in a "down" ticket and then it is magically "up". We need to be able to track whether it was an input issue or if it was changed by someone for some reason without putting notes in. It would be nice to have a definitive answer on what happened to stop finger pointing
12 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This functionality was released in March 2024.
-
Template Steps Numbering
It would be great if the automatic numbering of steps was in mulitples of 10. Example: first step would be 10, next would be 20, and so on. Then inserting new steps would be easy. If you need to insert a step between 40 and 50, you would number the new step 41, or 45.
2 votes -
Attach task templates to any work order type
To support the planning function, Task Templates are used to create "Reusable Job Plans." These RJP's stream line the planning process and create an avenue for continuous improvement. The ability to attach these RJP Task Templates to any work order/task type will save planning time and create work efficiency for the Technicians.
47 votes -
PM Cancelations regenerate
If you cancel a PM in either the Portal or Client. the system will autogenerate a new PM for the same frequency. Can we please fix this so when you cancel a PM it stays cancelled. This is creating a big problem in a Sites PM Backlog.
55 votes -
Schedule Board needs another column to show the Asset ID that the PM is for
Schedule Board needs another column to show the Asset ID that the PM is for
26 votes -
Printing a task template
In the Client how do you print a task template without generating a work order or cutting and pasting onto a word or PDF document.
1 voteTask Template report can be utilized to print from the portal. Supplying the Task Template Number and the Team will display the needed results.
-
Mobile version not set up to use
Pleeeeeeease fix mobile version or make an app
2 votes -
PdM Sub Catagory
Pdm
2 votes
- Don't see your idea?
