eFactoryPro 3.0
115 results found
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Customer view Parts in system
Allow customers to see parts associated with each asset and locations within store rooms to better utilize system and ATS personnel as we wouldn't need to ask them to locate parts for us.
2 votes -
1 vote
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Include a column for Asset criticality in the Tasks portal.
We have almost 200 WO tasks with a priority 3 status. It would be nice to see the asset criticality to prioritize the wo tasks.
7 votes -
Equipment tags
For customers and for ATS users... on equipment add a section to add equipment tags. This could be used for users to input other nicknames used for the asset to help when searching for equipment when creating work over. The customers have trouble searching Assets when creating work order
2 votes -
Task View
When I scroll down to look for a particular task and find and open the task, I found the task list jumps back to top of the list and then I have to scroll through the list again to find what I was looking for. I suppose if I noted the task number it would not be that big of an issue, but it would be handy if the list just stayed in the position that I stopped. Really a pain when you have multiple Work Orders.
5 votesunder review ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Thank you for your feedback! We are looking into the technical requirements for making this happen.
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Requerimos acceso a Informe laboral acomulado, con la actualizacion ya no tuvimos acceso
Requerimos acceso a Informe laboral acomulado, con la actualizacion ya no tuvimos acceso
1 vote -
Adding Attachments after Reviewed Status
Adding Attachments after WO is reviewed/closed out
1 vote -
Revert to original portal search/sort features vs filters
The filters are extremely inefficient. Also, filters takes away the ability to see examples of what is included in the column.
4 votes -
When a workorder is scheduled for more than one person it shouldn't be able to be closed out until everyone has closed their section.
When a workorder is scheduled for more than one person it shouldn't be able to be closed out until everyone has closed their section. The way it is now once someone closes it the others who haven't put their time in do does not get their time accounted for.
3 votes -
parts location
we need parts location on parts used
3 votes -
Filter Fix
WO/Task filter need to be reworked. Sometimes it works but most times when you type in a specific workorder or task number it just comes up with a full list of either one.
2 votes -
Correcting Parts Used within the WEM Review Process
Having the capability to correct Parts Used during the reviewing WEM process.
1 vote -
Make Criticality emergency-1 the default when customer is creating reactive W/O
When customer is creating a work order they hardly pick the level 1-emergency schedule breaker, if default was level 1 we would have less of a chance of it getting overlooked in the daily schedule.
1 vote -
Asset ID Update
The system utilizes both a equipment number (which I'm assuming is a primary key for the equipment file) and the asset ID. If that is the case, why can't the Asset ID be updated during work order review without a major overhaul to the work order by deleting information off the task first?
1 vote -
Search options
Bring back the search options from the last versions.
1 vote -
Vista previa de imagenes
Tener vista previa de las fotos subidas, sin tener que descargarlas.
2 votes -
When Parts Arrive For Work Orders
When Parts Arrive For Work Orders Let The Assigned Tech Know With An Automated Email
1 vote -
Customer Sign-in
Portal login screen asks for email address where the customer logs in; it should ask for site number or user name.
2 votes -
Include Teams as option in control center.
Description :
eFactory Pro 3.0 Portal - Control Center, Can we either have "team" or an option for "external team" added to the conditions to set up a new rule.1 vote -
BOM Expansion
On the parts tab have a tab/dropdown for listing all parts on the BOM
4 votes
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