eFactoryPro 3.0
143 results found
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Addressing column auto-resetting bug
If we can have the bug affecting how we organize our columns that would be stellar! Every time I refresh or go to Labor or Parts or something and come back to tasks it resets all my columns.
1 vote -
fix efactory to actually work between the hours of 4 am and 5 am est we have put in multiple tickets for this problem and nothing has fixed
fix efactory to actually work between the hours of 4 am and 5 am est we have put in multiple tickets for this problem and nothing has fixed this is horrible for metrices with not being able to access work orders between these hours this is an ongoing problem falling on nothing but deaf ears
10 votes -
Filter for Task Sub-type in the Review window
Filter for Task Sub-type in the Review window
5 votes -
log value added interaction
I feel that there should be a quick link button to allow technicians to post time when the technician provides task specific training or instruction to customer representatives such as operators. This would allow us to record additional unscheduled time in without having to create an additional downtime work order, but also provides feedback on customer value added support.
1 vote -
Boton Desmarcar todo
En las tareas, agregar un boton que en vez de marcar todo, sea para borrar todo
1 vote -
Resumen de horas laboradas por dia
Que en la seccion de horas laboradas, se muestre una opcion de descargar el resumen de horas laboradas, pero resumida por dias. De esta forma, los tecnicos podriamos saber de una forma mas facil cuanto tiempo hemos capturado en cada dia y hacer la suma mas rapido. En vez de tener que sumar el tiempo de cada tarea de forma individual.
1 vote -
Expanded/Customizable Data Fields for views
On various portals it would be beneficial to have multiple existing data fields to select from when setting up views in those portals. Have seen this in other CMMS' where you can select the data you want visible and data you don't want visible for those views. Ex. Asset Subtype, Technician Name, OEM, etc..
1 vote -
Provide ability to do mass printing in the task screen
Add in a feature to select multiple tasks to print at once. This would minimize the time spent preventing tasks to provide paper copies of tasks.
1 vote -
Method to See Parts Status + Supply Chain Notes at the Task Level
Currently, Supply chain enters in parts notes in the client and a scs has to be dilligent to manually transfer information into the task notes. It would be beneficial to link these together for better visibility and also provide a status indicator to show expected delivery date in the task screens. This is usually the first question from our leadership and customers.
1 vote -
Machine Downtime Values
In the equipment portal a field needs to be reserved for Machine Downtime Values that can be updated annually during machine criticality reviews. This will help quantify the value of downtime reductions and prevent back and forth with customer on agreed downtime rates. Will enable reporting capability that is a manual process today.
1 vote -
3 votes
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Agilizar el filtrado de ordenes a revisar (Supevisores)
Visibilidad en pantalla principal de revisión de ordenes de que técnico cerró la tarea.
Nos agilizará a los supervisores el filtrado de las ordenes que requerimos revisar.
5 votes -
Letters/words still too light
Please make the words on the screen darker and easier to see. For sites using older screens, the text is still too light to see clearly causing eye strain.
1 vote -
Limit technician active sites
Allow the technician to remain active on one site at a time. If the technician migrates from the site, automatically mark his team status at the previous site as inactive.
10 votes -
Multiple Bins
If the part is in multiple bins allow the option to select which bin you want to pull the part from. Right now it defaults based on BIN name alphabetically. This can cause confusion and inventory discrepancies.
4 votes -
Equipment in Work module needs an additional field to identify "At Risk" equipment.
Adding a field for "At Risk" Equipment allows filtering out these assets to support Design for Reliability Process on the Reliability Maturity Pyramid process. This should have functionality to be mass updated with the Master Equipment list load and able to be modified easily by the site Planner/Scheduler Role.
5 votes -
Labor Hour Tab Quits Working After 15 days
The labor tab every month only displays out to the 15th. Then I have to select the 16th thru the rest of the month or each day. I use this feature to keep track of my tech utilization hours. Thank you, Michael
1 vote -
Operator Performed Maintenance sub-type should be available for MCRT type work orders.
Customer has requested all down work orders use sub-types to track responsibility for assets being down. The "Operator Performed Maintenance" sub type cannot be added to a MCRT work order. We need this sub-type to be available to MCRT work orders. Can have changed so it is available on MCRT?
5 votesAfter further review with the site, it seems there is a little confusion on this request.
"Operator error" the Operator causes the problem. "Operator performed maintenance" the Operator fixes the problem. The site is trying to use the sub-types to distinguish between who is responsible for resolving an issue and any extended downtime that occurred.
An example of "operator performed maintenance" 3rd shift operator has a non-maintenance machine issue related to training or experience that prevents running the machine. So, the machine sits idle with a down work order submitted. 1st shift operator arrives and being more experienced is able to fix the issue and begins running the machine.
This functionality will also be useful as our Operator-Performed Maintenance (OPM) program continues to grow within ATS. I am reopening the request to discuss further with our teams.
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Print WO/TASK with Parts Used and Part Needs
When a tech, planner, or SCS prints a WO/Task it should have the parts used and the part needs listed. This will help when kitting or staging parts that are just received in or ready to be installed.
2 votes -
Part need issues, Location issues with Fastest lead time and custom
When adding a part to a task the two options for Fastest Lead Time and Custom create more issue than it actually helps. It defaults to Location ATS when most sites are location Customer. It should not allow them to select ATS or Customer based on the contract type. IT will also create bad stock records under the wrong location. Finally, it will generate a REQ to order under that wrong location which the SCS or Buyer may not catch. This cause billing and inventory issues.
2 votes
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