eFactoryPro 3.0
127 results found
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Labor Hour Tab Quits Working After 15 days
The labor tab every month only displays out to the 15th. Then I have to select the 16th thru the rest of the month or each day. I use this feature to keep track of my tech utilization hours. Thank you, Michael
1 vote -
Operator Performed Maintenance sub-type should be available for MCRT type work orders.
Customer has requested all down work orders use sub-types to track responsibility for assets being down. The "Operator Performed Maintenance" sub type cannot be added to a MCRT work order. We need this sub-type to be available to MCRT work orders. Can have changed so it is available on MCRT?
5 votesAfter further review with the site, it seems there is a little confusion on this request.
"Operator error" the Operator causes the problem. "Operator performed maintenance" the Operator fixes the problem. The site is trying to use the sub-types to distinguish between who is responsible for resolving an issue and any extended downtime that occurred.
An example of "operator performed maintenance" 3rd shift operator has a non-maintenance machine issue related to training or experience that prevents running the machine. So, the machine sits idle with a down work order submitted. 1st shift operator arrives and being more experienced is able to fix the issue and begins running the machine.
This functionality will also be useful as our Operator-Performed Maintenance (OPM) program continues to grow within ATS. I am reopening the request to discuss further with our teams.
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Print WO/TASK with Parts Used and Part Needs
When a tech, planner, or SCS prints a WO/Task it should have the parts used and the part needs listed. This will help when kitting or staging parts that are just received in or ready to be installed.
2 votes -
Part need issues, Location issues with Fastest lead time and custom
When adding a part to a task the two options for Fastest Lead Time and Custom create more issue than it actually helps. It defaults to Location ATS when most sites are location Customer. It should not allow them to select ATS or Customer based on the contract type. IT will also create bad stock records under the wrong location. Finally, it will generate a REQ to order under that wrong location which the SCS or Buyer may not catch. This cause billing and inventory issues.
2 votes -
Create a condition in Event Monitor for 'Task Status'
We can currently create a condition to notify when a WO status changes, but not a task status change. This could notify that a new part need was created (status on the task changes from 'new' to 'hold/waiting on materials'). This could alert the SCS or crib attendant to begin kitting for that WO, so the parts are already ready when the tech comes to get the parts.
1 vote -
Authority to cancel parts used/consumed.
Option to cancel parts consumed/ used. Operators have entered in wrong part number or quantity and consumed it by mistake.
3 votes -
Assignations
Assignations always displayed on "My Work", not for date and add filter by date.
12 votes -
Parts search and adding
Adding parts to a work order is to complicated. It is taking technicians double the time to find the part in the system and then add it to the work order. I like what was added as far as the advanced filtering capabilities goes but that should be a separate option. Having the search default to the BOM of the equipment is not helpful since not every item you work on has an asset id. We need a basic search capability like we had before with my site stock and that would satisfy 90% of all technician parts needs.
13 votes -
dark mode
add a dark mode
12 votes -
New Repair Codes
New Repair codes for cFactory Pro
Laser
Anode
Circuit Board7 votes -
Refresh button in work module
Within the work module of eFP, for the work order and task grid, can we get a refresh button, which would allow us to refresh the data. This helps with newer work orders which have been entered into the system.
6 votes -
Field Addition to Filter within Re work order review
Add the Field "Break Down" to the filter within the Work : Review screen.
1 vote -
Customer view Parts in system
Allow customers to see parts associated with each asset and locations within store rooms to better utilize system and ATS personnel as we wouldn't need to ask them to locate parts for us.
2 votes -
1 vote
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Include a column for Asset criticality in the Tasks portal.
We have almost 200 WO tasks with a priority 3 status. It would be nice to see the asset criticality to prioritize the wo tasks.
7 votes -
Equipment tags
For customers and for ATS users... on equipment add a section to add equipment tags. This could be used for users to input other nicknames used for the asset to help when searching for equipment when creating work over. The customers have trouble searching Assets when creating work order
2 votes -
Task View
When I scroll down to look for a particular task and find and open the task, I found the task list jumps back to top of the list and then I have to scroll through the list again to find what I was looking for. I suppose if I noted the task number it would not be that big of an issue, but it would be handy if the list just stayed in the position that I stopped. Really a pain when you have multiple Work Orders.
5 votesunder review ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Thank you for your feedback! We are looking into the technical requirements for making this happen.
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Requerimos acceso a Informe laboral acomulado, con la actualizacion ya no tuvimos acceso
Requerimos acceso a Informe laboral acomulado, con la actualizacion ya no tuvimos acceso
1 vote -
Adding Attachments after Reviewed Status
Adding Attachments after WO is reviewed/closed out
1 vote -
Revert to original portal search/sort features vs filters
The filters are extremely inefficient. Also, filters takes away the ability to see examples of what is included in the column.
4 votes
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