303 results found

1. No parts on work order (but on task)

   When you click on the Parts tab, a message says "No parts on this work order".....even though there are several parts on a task "ON this work order".

   1 vote

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   0 comments  ·  Portal  ·  Delete…  ·  Admin →
   declined  ·  Anderson, Jerry responded

   Any parts that have been used will show on the work order. If the parts have not been consumed, they will not appear on the Work order.

2. Asset and task issues

   Some of the tasks on our system don't match the asset that you are working on when it comes to completing PM's.

   3 votes

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   2 comments  ·  Portal  ·  Delete…  ·  Admin →
   declined  ·  AdminOldfield, Michelle (Business Analyst, Advanced Technology Services, Inc.) responded

   This is a support issue for the migration team. Site 178 PMs have been validated and corrected where needed.

3. PO Bundling is not working consistently

   Buyers are only able to open it the first time and receive errors the second time. Some buyers are unable to bundle orders at all.

   1 vote

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   0 comments  ·  Client  ·  Edit…  ·  Delete…  ·  Admin →
   declined  ·  Voss, Christopher J. responded

   Reported issue cannot be replicated by support or users. The related bug item has been removed from the backlog in the interim.