eFactoryPro 3.0
264 results found
-
One Stop Shop Website
There seem to be several different places that we need to login to in order to get to the different pages we want to see. This is a little convoluted. I would like to see one website with a tech portal, client portal, buyer portal, etc. Then each employee can be given the login rights to the portal or portals they need. That way we don't have to have this ifs app and also have our internet browser open to efp3.0.
2 votes -
Task Template Features
Team, I would like to ask for a feature that would show directly from the Task Template to which Assets is tied to. Currently is hard to identify the Assets that are using the same Task Template.
3 votes -
ESM: Add site name in addition to the site number
The new version of the ESM where we can view several sites at once is a great improvement! ABM's and GM's have told me they like it very much for being able to monitor several sites at a glance.
One small improvement requested: Can we add site name in addition to the site number in the title of the status monitor blocks?
1 voteThis feature update has been released 3.26.19!
-
New filter in Control Center
Our customer wants to know when a specific PM will activate, so we want to know if is possible to create a filter in control center for PM task template and for specific equipment
9 votesThis will be completed with the new PM Portal
-
Allow me to Refresh DW.Tables.Last.3.Months.To.Present file myself
Occasionally, the DW report is not refreshed over night. In these circumstances it would be great if I could refresh the file myself straight from the Data warehouse to avoid having to contact support and then waiting for support to refresh the data for me.
6 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This capability has been released to Power BI, so that users are able to update the DW.Tables.Last.3.Month.To.Present file themselves.
-
Assign Two or more technicians to a task
Assign Two or more technicians to a task, we want to assign two or more technician because there are some task that need two or more technicians and they need to see that task in their portal pages
7 votes -
Printing in Portal
On portal/technician/task/(green circle - print task
When you print the task it comes out very tiny and basically unreadable - can this be upgrades to print like a generated PM?
1 vote -
Increase PM generation windo
instead of the 28 day window, would it be possible to increase? 90 days would seem to make sense.
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Business decision was made to update max amount of days in a frequency to 31.
-
Add Steps and estimate time directly in the portal
Add Steps and estimate time directly in the portal
3 votes -
Work Order Open Part Needs
We need a report that shows Open Part Needs on work orders
4 votesThis is included in the Supply Chain Site Metrics.
-
Equipment details.
Used to be able to click on the Equipment number and get the equipment details, this would be handy again for looking up machine details.
8 votes -
Equipment & Sub-Locations in Tech Portal
Split out equipment and sub-locations
3 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Equipment and sublocations are now two different types of records in the Portal.
-
Equipment BOM on work orders
We need equipment Bill of Materials to show up on work orders to make it easier and faster for technicians to find parts. We had this feature until we went to EFP 3.0 optimized. We also need the BOM report back.
6 votes -
Bill of materials to have list of used parts.
The bill of materials in the tech portal needs to have a drop down with parts used to aid in finding parts.
7 votes -
step option
put a third option on steps. Have a cannot do, then ask why. That will make it possible to close it.
3 votesUtilize the feedback option for this.
-
Customer Portal: More filters in equipment search history
Enable excel filters in the equipment work order history. There is only a simple search right now. Need to be able to filter on each column.
2 votes -
Work order metrics on screen
Add response time and PM Compliance on task summary
10 votes -
Length of time to load certain pages
The system sometimes seems very slow to load certain pages when trying to complete and close out work orders. This slows down the process which is longer when closing out a work order already, since you have to go through different pages in order to close everything out.
7 votescompleted ·
AdminGardner, Ryan
(Technical Support Specialist II, Advanced Technology Services, Inc.)
responded
The system is operating nominally at numerous sites. The root cause of this issue has been identified as network limitations at the customer level. ATS cannot make changes to a non-ATS environment.
-
labor hours.
It would be nice if we can add all the techs to the labor page at once ,instead of having to do the hours all over again individually. Its time wasted.
5 votesThis functionality is now live in our eFactoryPro 3.0 environment. To add labor for multiple techs, go to the labor tab, and click next to your name in the 2nd box to select additional names.
-
Security for Power BI
Create an interface for managing security for Power BI. This will allow ATS to create a singular Office 365 group dashboard which can be used for all sites VS creating a group for each site which migrates to eFP 3.0. This will drive standardization across the company and allow the tool to me much more manageable as we implement and roll out new content.
3 votes
- Don't see your idea?
