eFactoryPro 3.0
264 results found
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Change WO from RCT to OTH
Work is being raised as reactive despite many reminders that it is not a reactive job. The majority are "Other" as they relate to projects, planned calibration, machinery being removed from site, or moved from one location to another. My idea is to allow SM / DFO to change them from RCT to OTH
23 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Work Order Type can now be changed if a task doesn't have any parts or malfunctions tied to it.
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Display original job plan # copied from if any on job plan summary.
Original job plan that was copied from no longer listed on new job plan since planning module update. Before the planning portal refresh, when you looked at a job plan, it showed if there was a job plan that this plan was copied from. That information is no longer displayed. Would like that information displayed in the job plan summary like it used to be.
8 votes -
Asset/Technician column is needed for the review module
In order to check orders by asset, we require this column for proper identification. Currently, supervisors must open each task individually to perform their duties, but implementing this option will significantly streamline access to and organization of the information.
Additionally, including a 'Technician (name)' column would further assist supervisors in accessing this information more efficiently, thereby facilitating their work and improving overall workflow.
6 votes -
Ability for Technician to search for parts using the "Old Material Number" in the Tech Portal.
A Tech should be able to perform a targeted search on the "Old Material Number" (stripped MFG part number) in the Tech Portal. They should also be able to use wildcards ( * ) just like how we can search for Parts in the Client.
27 votes -
Add a Field to show 'Assigned To' in the Period Capacity Page
Need a field to show who the task is currently assigned to. My list contains over 300 tasks and is very difficult to find the task you are looking for as not all tasks have an asset ID. This would help massively.
8 votes -
Need Building Location Listed in Scheduling Portal -period capacity
We really need the Building Location listed in the Scheduling Portal -period capacity. We use this column to sort different Asset lines (contain several Asset numbers).
5 votes -
Closed/Incomplete
Closed but Incomplete option for PMs- Need an option to close out work orders (specifically PMs) that are incomplete.
13 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Users can now cancel PM tasks in the Portal without a new PM regenerating.
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Malfunction Changes creating an event
There needs to be an event logged when someone changes or adds a malfunction to a ticket. Too many times has a malfunction been ended, deleted, or started without the system logging an event and this causing confusion on the actual status of a machine and what work was done.
11 votes -
R360 Support Request link added to mobile app
Add support link to eFactory Pro mobile app so techs can initiate a support request from their phones without having to open a browser, login to ATS, navigate to support page, etc.
1 vote -
Printing Daily Capacity Grid View
https://knowledge.efactorypro.com/a/1681173-how-do-i-print-off-a-list-of-assigned-tasks-from-daily-capacity-grid-view
can we get this to print more than just one of the tasks for the day for each employee. This would be a nice feature to post the weekly schedule for my techs, but it will only show one of the tasks per day instead of showing all the task assigned to the tech for the day.9 votes -
PM Schedule Rules
There needs to be 12 WEEK, 24 WEEK and 48 WEEK PM schedule rules to match 4 WEEK. This allows for PMs to be scheduled to land on the exact same day of the week every time they generate. This makes is significantly simpler to schedule these PMs with the customer and minimizes downtime as the asset only needs to be down once for each PM event instead of multiple times. This allows a cadence to be established with the customer for equipment availability on a consistent basis. The most important benefit is that it allows for level loading of…
50 votes -
Filter/sort by bldg location
Planner/Schedulers need the ability to filter tasks in the scheduling portal by bldg location. Not having this filter/column available in the portal greatly reduces the ability of planner/schedulers to plan and schedule work at some sites.
1 vote -
Can We get Asset field listed on Review portal?
When Reviewing Work Orders it would be much faster if the Asset was listed so you don't have to open the record if there's any question upon review.
1 vote -
Work Order Description on Completion Communication
Add Work Order Description to Work Order Completion communication that is emailed to work requestor
3 votes -
work:labor easier and trackable
It would be helpful to be able to see the task description in the labor window and have access to past dates so the technician can have an easier way to find information about a failure.
10 votes -
Add Status/Status Reason filter to Status Monitor
An additional filter for the Status Monitor that lets the user filter by STATUS and STATUS REASON. For example, being able to see all down assets with the status reason: Waiting on Materials.
6 votes -
Include a column for Asset ID in the Review tab.
Not a necesity but would be nice.
20 votes -
Updates/Changes/Fixes Communication Improvement
EFP should have a communication board built into the system that lets users know what updates/changes/fixes have been made to the system. Users should receive a notification when updates are made via the system, instead of through Yammer, and a link to the release notes or supplemental learning materials.
4 votes -
We should be able to sort by compliance date in daily capacity.
Makes it faster to schedule work.
2 votesThis feature is already added. If you click on the A Z button at the top, it gives you the option to select Compliance Start or Finish dates, as well as ascending or descending.
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Eliminate the 50 character limit in the new part "notes" section.
We are currently limited to 50 characters in the notes for new parts. This limits the ability to put the website link or any other valuable notes that may be needed for ordering the parts needed.
7 votes
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