eFactoryPro 3.0
38 results found
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Change WO from RCT to OTH
Work is being raised as reactive despite many reminders that it is not a reactive job. The majority are "Other" as they relate to projects, planned calibration, machinery being removed from site, or moved from one location to another. My idea is to allow SM / DFO to change them from RCT to OTH
4 votes -
Edit Customer WO details
Planner or Supervisor should have ability to edit WO type/Task Type/ asset for work orders inputted by the customer. Customers use toggles and asset search incorrectly, therefore their work orders do not always get categorized correctly and hurt the metrics. The planner should have the ability to make those edits before the WO gets closed out. We have too many reactive work orders get categorized as other.
4 votes -
Printing Daily Capacity Grid View
https://knowledge.efactorypro.com/a/1681173-how-do-i-print-off-a-list-of-assigned-tasks-from-daily-capacity-grid-view
can we get this to print more than just one of the tasks for the day for each employee. This would be a nice feature to post the weekly schedule for my techs, but it will only show one of the tasks per day instead of showing all the task assigned to the tech for the day.8 votes -
Replace the planned start date with the first date of the period capacity or Scheduling Period dates on the all open tasks screen.
Replace the planned start date with the first date of the period capacity or Scheduling Period dates on the all open tasks screen.
3 votes -
DT required button added to job plan
Add a field in the Job plan template to indicate if this task requires DT
13 votesUnder review with IT team.
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reactive to proactive
could there be a quicker way to change a job to proactive if the customer has put it in as reactive rather that having to open a new ticket
1 vote -
Table sorts/add asset ID
On the daily capacity screen we have the A to Z table sort. I was wondering if we could have the asset ID added to the sort option. This woud allow us to see all tickets for that asset and keep them together when putting into the techs buckets. The asset Id under the other table filter only lets you see one asset at a time.
1 vote -
Task Planned Proccess Easier and Quicker
Would be helpful to have a quick access to the planner portal into the task to plan the task you are working on it, then once planned back to the task, and dont have to copy the task number, load the planner portal and search the task you want to plan. This would be easier and quiker our work.
25 votes -
Daily Capacity / Waiting on Materials
Would like to be able to add time to Daily Capacity for work orders waiting on materials.
3 votes -
Feedback status notification to the initiator
Feedback status notification to the initiator. Currently when an employee or customer provides feedback to the planner; no status results are sent to the initiator. So they have no clue if their feedback was rejected or approved. Especially rejected, should come with an explanation or comment.
1 vote -
Addition of Status field and filtering of statuses within Job Plans.
Addition of a status field within the Job Plans.
1 vote -
Quality Assurance Request: Send Notifications when Regulatory PM task date is modified
This is a new position in Mexico and as part of my role, I need to receive a notification when a regulatory PM task date is modified. I already contact the support IT team and this option is not currently available. Please, can you assist?
9 votes -
Have a way to schedule workorders back to individual as you reopen it, and be able to flag it so the technician Knows
Have a way to schedule workorders back to the individual as you reopen it, and be able to flag it so the technician can Easly identify it needs reworked
5 votes -
Period Capacity Filtering Options
Need to add the status and sub-status columns to the table filter on the scheduling portal To Be Scheduled pre-filter. It would be nice to take the pre-filters away entirely and let the planners be able to filter all planned ready for scheduling tasks any way we see the need to.
1 vote -
MERGE W/O TOGETHER
I WORKED AT A PLACE WHERE IF YOU HAD DUPLICATE W/O "S FOR THE SAME ISSUE. WE THEN COULD MERGE BOTH W/O'S TOGETHER. IT WAS A MERGE BUTTON ON THE SCREEN THAT WE COULD HIT AFTER SELECTING 2 W/O'S WITH A CHECK MARK NEXT TO THEM. THEN IT ASKED US WHICH WORK ORDER TO KEEP AND WHICH ONE TO MERGE TO THE KEPT ONE. MADE THINGS EASIER. ATLEAST GIVE THIS TO THE PLANNER/SCHEDULER
THANKS3 votes -
8 votes
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Need excel export to include entire filtered selection
Period capacity currently exports only 100 rows. My exports would usually contain 400-500. I use this to allow the customer to see what work we have scheduled for a particular week.
6 votes -
2 votes
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6 votes
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When scheduling a task in period or daily capacity - flag the that additional tasks exist for that asset.
Period - Will help us ensure we're scheduling all open tasks for an asset that can be completed at once - planned correctives and current PMs.
Daily - So we visit the asset only once
6 votes
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