Skip to content

eFactoryPro 3.0

eFactoryPro 3.0

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

115 results found

  1. Down time and escalation time have different counters

    We have a problem with the programation of the system. For example our client has a production schedule from 6:30am to 12:00 am, if our client enter a WO for a reactive work at 11:30 pm, the down time starts from 11:30 pm it is interruptted at 12:00am and then starts counting again at 6:30am, we dont have problem with that. The problem is the scalation system: If our client enter a WO for a reactive work at 11:30pm the time for scalation starts counting and it doesnt stop at 12:00am, it continuing counting. This situation provoques scalations for high…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Part Status Icon located on work order's reserved parts listing.

    Place a button along with "View Part Bin Info, Consume Part Need, Edit Part Need, and Cancel part need" that would query the parts need table and return if the req was released, due date, and tracking number for shipment.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Review work order by technician

    I would like to review work orders by Technician

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. SISTEMA PERMITE BORRAR O MODIFICAR UNA TAREA YA COMPLETADA

    Al momento de completar una tarea, cualquier persona que no haya participado en la tarea puede modificar y/o borrar horas de mano de obra, notas etc, favor de colocar candados ya que se puede perder informacion valiosa

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Estimacion de tiempos desde Portal

    Poder agregar el tiempo estimado de una actividad desde el EfactoryPro 2.0 ya que hacerlo desde el Cliente demora demasiado tiempo, cuando seria mas eficiente desde el portal.
    En cuanto a los Mantenimiento Preventivos que el sistema pueda estimar el tiempo de ejecución calculando las ultimas 3 ejecuciones y la cantidad de personas.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Repair code - object

    Repair codes - object
    Can “eyelet” be added to the drop down list?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add Planned and Actual Labor Columns to the Task Grid in the Portal

    Please add Total Planned Labor minutes and Actual Labor to the basic technician report.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. move the + up 1/2"

    not a fan of the red plus sign in the middle of no where. it has no sensible reason to be by itself halfway in between the header and main body of the page.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Down & Reduced in Tasks

    Down and Reduced drop down. Can we have only open tasks show, instead of all. I have to go in and uncheck completed, reviewed, etc.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  5 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Add Wire rope/cable for Hoist

    There are not ODC codes for a Wire Rope cable for Hoist or tool balancers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Adding the parts section to the WO print out

    It would be beneficial for the Techs if the parts need section appeared when a WO is printed. Currently there is a part used section, and I would think that we could add a sub set in this section of the print out.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Date Planned Removed and Planned Start Date added to the Supervisor filter for unassigned and assigned tasks.

    Date Planned Removed and Planned Start Date added to Supervisor filter for unassigned and assigned tasks.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Serial Number on printout

    When printing out a work order some things are omitted on the printout that appear on the computer screen. One of them is the machine serial number; I'd like that added to the printout.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. way to label issues Mechanical or electrical

    would make assigning work orders and for tech to find tickets that fit their skill set if there was a drop down that allowed for identification.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Task Completed Date

    Please add column under " All Tasks" that shows the task completed date.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Meters bubble doesnt show Red on meter required work orders/tasks

    On tasks with meter entry required, the bubble doesnt show up as red like the steps/malfunction/etc when items are missing. This leads to confusion when techs cannot close the work order but dont see red on the bubbles.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Make Malfunction Type a mandatory selection when creating an equipment work order

    When creating a work order on a piece of equipment, you should have to choose a malfunction type. It is too easy to create a work order and forget about changing the malfunction type from Up to Reduced or Down. Most of our work orders are coming in Up even though the equipment is down. I just made this mistake myself when creating a work order. Even if it is Up, we should have to select something.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Tech Portal: Equipment Screen - Attachments

    In the portal under the Technician/Equipment screen, there are 2 buttons (Summary and Work Orders), can we get another tab for attachments.

    We have various calibration and service history documents that would be easier to locate by asset instead of having to search for the specific task that has the calibration document attached

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Site 311 Support

    I need this automatically added to all site 311 work orders except PM's

    Instruct ATS to contact Quality on any item modified or replaced that has a calibration sticker or has a measurable reading recorded.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. issue parts in SCS module needs to be streamlined

    I would prefer not to have to click on stock first to issue stock... can't we just do it all in one click... not navigate to issue parts, then switch badges, then click on the lines, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base