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eFactoryPro 3.0

eFactoryPro 3.0

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  1. Parts have no description on Parts Need page.

    It would be helpful to have a “description” in the Part Need screen so technicians can see what parts are already on order. If there are numerous parts on order, they will only see "New Part" or they will see part #'s and Mfg, but there are no descriptions of what the parts actually are. This gets confusing on jobs with numerous parts.

    26 votes

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    completed  ·  11 comments  ·  Portal  ·  Admin →
  2. The accumulated labor report should display the description

    The accumulated labor report should display the description of the task completed and the number of hours/minutes working on that job.

    3 votes

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  3. Team filtering and inclusion for Technician Utilization Metrics

    Currently our sites tech utilization metric only shows the maintenance technicians who report to the Site Manager. Is there a way to add a tech utilization metric chart for the T&D technicians that report to me, or add them to the sites existing tech utilization chart? I know the site manager is being pushed to improve tech utilization, but when our utilization chart is only reflecting half of the technicians at the site it can be deceiving to others.

    Adam Murray

    2 votes

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  4. Customer Accounting Code for each Part ID and on the Billable PO report

    The Billable PO report needs to have a customer account field as a requirement of the customer. This will need to be addressed before the end of the month to appropriately invoice the customer. See previously submitted materials invoices to the site 445 USG customer as a reference. Each part number needs to have an attached accounting code.

    2 votes

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    completed  ·  1 comment  ·  Client  ·  Admin →
  5. Update requested location for New Part Need

    When performing a "NEW PART" need within the tech portal, the system defaults to "ATS" for the location. There are parts that are "CUSTOMER" only. Can we add an input box/window that gives techs the option to choose either "ATS" or "CUSTOMER" for the part "LOCATION"?

    6 votes

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    completed  ·  5 comments  ·  Portal  ·  Admin →
  6. Task analysis report parameters

    Task analysis report parameters do not include a site level filter prior to running the report (several others are the same way).

    1 vote

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  7. Entered work order checkpoint

    Recent customer tasks should not contain PM's. The title leads me to believe that we should only see work orders that were manually entered in the last 24hr (72hr for Monday) period. We need a way of easily finding what would have been considered a notification in eFP2. Our customer (and techs) should be capable of making a work order but there needs to be a checkpoint for site leadership (planner/SM/customer management) to have a say in whether the job should actually be done. Example, an individual may put in a work order for a job that has a negative…

    1 vote

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    completed  ·  1 comment  ·  Portal  ·  Admin →
  8. screen shift issue

    have screen shift before i start typing

    1 vote

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    0 comments  ·  Portal  ·  Admin →
    completed  ·  Anderson, Jerry responded

    Hello, if you are creating a work order and clicking into the Description window, the screen will shift. The current design forces the screen to shift in order to view the Submit screen. This is not a defect of the system, but rather a design implementation that needs to be reviewed.

    Thank you,

  9. NEW INVENTORY PART NUMBER REQUEST

    I AM THE CMS FOR NKC ANS I AM BEING TOLD THAT THE ONLY WAY TO GET A NEW INVENTORY PART NUMBER IS THROUGH A WORKORDER. MANY TIMES THE CUSTOMER WANTS ME TO ORDER PARTS AND PUT IN STOCK SO THEY HAVE THEM WHEN THEY ARE NEEDED. THERE IS NO NEED FOR A WORK ORDER YET. IS THERE ANOTHER WAY TO REQUEST A NEW INVENTORY PART NUMBER. ANN BOWMAN

    1 vote

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    0 comments  ·  Client  ·  Admin →
    completed  ·  Anderson, Jerry responded

    Hello Ann,

    Unfortunately there is no other way of getting a new inventory part number unless you go through a part need, with a work order.

  10. Add site field to PO report

    Please add a "site" field to the Purchase Order report in the Client so the SCS can print just their site's POs.

    1 vote

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    1 comment  ·  Client  ·  Admin →
  11. adding labor hours

    would be nice to add multiple techs when entering time

    1 vote

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    completed  ·  0 comments  ·  Portal  ·  Admin →
  12. Excel Export for Equipment

    need an excel export for equipment

    3 votes

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    completed  ·  2 comments  ·  Portal  ·  Admin →
  13. Safety Search

    Is there a way to search for safety work orders for a given time period. If not, can we have one? Please included the status.

    9 votes

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    completed  ·  5 comments  ·  Client  ·  Admin →
  14. list bin location when searching for part

    when searching for parts, on summary page where it lists MFG. PART # can it also list bin loaction

    21 votes

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    completed  ·  10 comments  ·  Portal  ·  Admin →
  15. Part Transactions-Need to Show Work Order

    For the Parts Transaction ID, it doesn't show the work order number the part was consumed. This is vital so that we can follow up with our techs. Thanks.

    12 votes

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    10 comments  ·  Client  ·  Admin →
    completed  ·  Anderson, Jerry responded

    Sean,

    On the Part Transaction, there is a field called “Reference ID” that shows the associated Work Order ID. ex. RID:13475. The comments will also say “Work Order Issue”. Thank you.

  16. Hours confrimed

    It would be nice if we could see the hours confirmed for ourselves on the upper portion of the efactory pro, just like the old one use to have. We have no idea how many hours have been confirmed.

    13 votes

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  17. ESM - factory layout

    The (main) page should have a 'ESM' link similar to the one in efactory 2.0. The link provides you with an interactive layout of all the machines in there respective areas. I think efactory 3.0 would benefit from the same (or updated/modernized) style of layout. Would streamline work order completion.

    12 votes

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    completed  ·  10 comments  ·  Portal  ·  Admin →
  18. Parts vs value stream

    adding per Wendell Curry - Reports, Parts Usage by Value Stream, We could add this as a filter to the Part Usage by Location report, and also possibly the Material Usage report (however not everything on that report is in regards to part usage). User Voice. This is a report that our customer asks for each month come billing, no exposure to reports yet, not sure if this is an option. Thanks,

    4 votes

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  19. Show more detail on the Work Order Report

    For the site managers, can there be either a new report or can the existing work order report be modified to show the exact labor time entries and part entries on a Work Order/Task. This is needed when having to demonstrate to the customer that the work was done on Overtime.

    8 votes

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  20. PM's should not be in the Recent Tasks page

    The "Recent Customer Tasks" should not have the PM's. It is not needed and just clutters up the page making it more difficult to navigate.

    7 votes

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    completed  ·  5 comments  ·  Client  ·  Admin →
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