eFactoryPro 3.0
277 results found
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Complement repair code catalog
Please add ATC ARM to repair codes
1 vote -
Breakdown Column in Shiftturnover Report Bad
Breakdown column in the shift turnover report isn't working. it's reporting all work orders as N breakdown.
1 vote -
Training: Customer portal education
There has been no communication to customer tech on shop floor on all 3 shifts on how to use this system at Cat Pontiac.
1 voteForwarded for followup and done sir. Thx!
Dave Overturf
Business Systems Manager -
Client: Schedule board compliance start/ finish time stamp
Recently it was changed to look up a task by compliance start or finish you have to have a time stamp now. it easier to look at what pms are due that day by the entire day not just a specific time.
Change back to day and do not require a time.
1 voteThis function is working properly now.
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Tech Portal: Add 'duplicate' option for Work Order and Task status
Work order status and Task status need the option of "duplicate" added as a type.
2 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
“Duplicate” is an option in the Work Order Sub-Status menu. Work Orders marked as duplicate and canceled do not count towards PM Compliance/Completion.
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Supply Chain personnel need the ability to add new storage bins for sites in the Client.
SCS & SCPM used to have the ability in the Client to create/add storage bins for sites but the NEW button has been removed from our access. Sites in the new optimized portal currently don't have the ability to add their own storage bins so we need the ability to do this in the Client until the new portal is updated giving the ability.
2 votes -
Tech Portal: Work Order Search Sub-Location ID
When looking up Sub-Locations in the Work Order search function in the portal it is shown as a number.
This ID number does not mean anything to anyone as it is a system ID.
Can it please be displayed as the Sub location name text as it does in the Task search function?
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This issue was addressed in the vNext version of the Tech Portal.
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Reporting: Add Report for Malfunctions
Would like to have a report specific to malfunctions.
Shift turnover report doesn't have ability to track multiple malfunctions on single task. Malfunctions have specific IDs, so it would be nice to have a report that pulls all malfunctions for a given site or asset1 vote -
Planner Task Schedule report | Feature 38886
Please Create a Schedule Report with the following columns Task ID, Description, Team ID, Task Temp ID, Task Planned Date (this is the date the job is planned to be done), Planned (Yes or No), Kitted (Yes or No), Total Labor Hours, Created By, Assigned To, Asset ID, Asset Description, Sublocation Description, Duration(MIN), Priority, remarks. This report will allow us to pull a schedule from the system to provide to the customer.
18 votesThe Planner Task schedule report is completed. Scheduled for release pending change management in January 2018.
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Search function for equipment
So. I noticed that when you look for equipment, the search function doesnt take into account the asset description nor the description fields. This make it harder to find them. ANY chance we can include these fields in the search function?
1 vote -
Validation checkbox and comments needed
Our customer, Borg Warner in Water Valley, site 490, is requiring us to add a validation checkbox and comments section to our workorders. This is the result of a customer quality complaint from Borg Warner's customer, Chrysler.
Chrysler is insisting that:
Validation is required when every work is completed on a verification device (i.e. – sensor, vision, etc.) or work is completed on a piece of equipment that adds value (i.e. tooling, etc.) to the part. Currently we are depending on an human to verify this is done 100%... We would like this requirement to be driven by a system…1 voteMeeting with ABM completed. User stories ref # 34497 – BorgWarner Audit Requirements
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Low Priority Safety Related Tasks
Customer entered work orders for safety should not default to Priority 1-Emergency. The customer attempted to enter a low priority safety improvement and the task priority was defaulted to 1-Emergency. Safety related task with priority 1-Emergency should be reserved for hazardous situations where safety is a serious concern.
1 vote -
Improvement
Why don'ty we add Sharpened as a resolution, We sharpen dies avery day all day.
1 voteCode table updated with “Sharpened”. Please refresh cache (F5) in your web browser for new value to display. 2/2/17
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ESM: Custom sorting
Request: Please add a custom sort function and/or arrange + display equipment based on criticality.
Current function: equipment tiles auto-arrange based on uptime/downtime.
Business case: the current auto-arrange function does automatically surface down/reduced machines (good), but does not arrange the view of equipment by criticality as well.
A site with a large number of equipment could have critical 5's and critical 4's saturating their view and unable to quickly see uptime of their critical 1's and 2's.
Potential solutions: Would recommend an edit to the display to have swim lanes for criticality, OR the ability to "pin" pieces of equipment…
15 votes -
Repair code
Repair code: please include Battery, Won't hold charge, age.
Please
1 voteThis Repair Code request is now added to the system. For these type of items…please call the Service Desk or submit a ticket. You may need to refresh your browser before the new code is visible.
- Non-Urgent Support requests: itservicedesk@advancedtech.com
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Portal work order review process needs to be streamlined
The work order review process needs to be streamlined. It takes way too long to load between pages (on any network). It would be beneficial to have the review button moved to the top of the screen so that you don't have to go back to the summary screen. It would be very helpful to have an option to review the work order straight from the list of work orders to review. There is not-value added time spent waiting on the system to load unnecessary screens.
110 votes -
repair code object
please add a repair code for coupling under object
1 voteThis has been added. Please use the helpdesk in the future to create a ticket so these requests can be processed and tracked. Thank you!
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Put supplier name instead of supplier id
When I pull up GNS po's there is a supplier id but there is no name for the supplier, there is no way to know what supplier po I'm looking at. Add supplier name or "translate" the supplier id to supplier name.
6 votes -
Planned dates on printed work orders
ATS Work Order Report Viewer does not display Planned start or stop dates and times. This is needed in order to schedule techs across multiple days.
4 votes -
Show Hours for PM report
On the PM forecast, or Work order report, please add the hours the PM will take. This is vital when scheduling with plant managers and value stream managers.
4 votes
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