eFactoryPro 3.0
264 results found
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ESM: Custom sorting
Request: Please add a custom sort function and/or arrange + display equipment based on criticality.
Current function: equipment tiles auto-arrange based on uptime/downtime.
Business case: the current auto-arrange function does automatically surface down/reduced machines (good), but does not arrange the view of equipment by criticality as well.
A site with a large number of equipment could have critical 5's and critical 4's saturating their view and unable to quickly see uptime of their critical 1's and 2's.
Potential solutions: Would recommend an edit to the display to have swim lanes for criticality, OR the ability to "pin" pieces of equipment…
15 votes -
Repair code
Repair code: please include Battery, Won't hold charge, age.
Please
1 voteThis Repair Code request is now added to the system. For these type of items…please call the Service Desk or submit a ticket. You may need to refresh your browser before the new code is visible.
- Non-Urgent Support requests: itservicedesk@advancedtech.com
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Portal work order review process needs to be streamlined
The work order review process needs to be streamlined. It takes way too long to load between pages (on any network). It would be beneficial to have the review button moved to the top of the screen so that you don't have to go back to the summary screen. It would be very helpful to have an option to review the work order straight from the list of work orders to review. There is not-value added time spent waiting on the system to load unnecessary screens.
110 votes -
repair code object
please add a repair code for coupling under object
1 voteThis has been added. Please use the helpdesk in the future to create a ticket so these requests can be processed and tracked. Thank you!
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Put supplier name instead of supplier id
When I pull up GNS po's there is a supplier id but there is no name for the supplier, there is no way to know what supplier po I'm looking at. Add supplier name or "translate" the supplier id to supplier name.
6 votes -
Planned dates on printed work orders
ATS Work Order Report Viewer does not display Planned start or stop dates and times. This is needed in order to schedule techs across multiple days.
4 votes -
Show Hours for PM report
On the PM forecast, or Work order report, please add the hours the PM will take. This is vital when scheduling with plant managers and value stream managers.
4 votes -
Adding attachments to Work Requests
Will we be able to paste documents or photos into the Work Request to provide additional details in order to make things clearer?
1 voteAttachments can be added to any Work Order Task by using the paper clip icon located in the upper right corner of the work orders task screen in the portal.
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Subtype "Unscheduled" or "Break-in"
Create task subtype "Unscheduled" or "Break-in" to track work done before the work can be scheduled. This would track any job that requires immediate attention even if it is not an equipment breakdown. The customer is requesting to see this reported.
1 voteSub-Status: ‘Unscheduled’ has been added to the work order screen.
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New object needed
New repair code needed under Object. We build jet engine fuel controls, one of the items we build is called a torque motor. We us a torque motor calibrator to manufacture these, and it has an expendable TREATING COIL. Please add TREATING COIL OR COIL to the Object selections.
2 votes‘Coil’ has been added to the ATS_Object list.
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PM Contract Filter Editor does not have Asset ID option.
In PM Contracts, using the Filter Editor, there is not an option in the Column field for Asset ID. The Asset ID is the common equipment name and would be recognized by most people which would probably be the most used Column selection.
4 votes -
Search STOCK parts by MFG part number
From Tiffany VanDyke: no way to search STOCK parts by manufacturer part number.
9 votesStock can now be searched in the client from the stock screen using the MFG Part Number. This addition was released on 4/5/17.
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Ability to add new bin location to parts
Ability to add bin location to stock
9 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This has passed testing and will be released into Production this month.
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Make an Open Requisition Report
A report to see the open requisitions the buyers have not filled yet. Every morning i run the open PO report, it would be nice to run an open req report so we don't have to go through each one to find the one we want to edit or escalate
1 vote -
Add mfg. part # and bin location to parts usage report in client
Add mfg. part # and bin location to parts usage report in client
3 votesCompleted
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Links, and hours
In SAP 2 we had links to Quality Recognition, Email, Workday, FMS Tech Library, RCA Tool, etc etc, We also had the ability to click Hours confirmed and verify our hours on work orders, Are there plans to add these functions to SAP 3.0?
3 votes -
Parts have no description on Parts Need page.
It would be helpful to have a “description” in the Part Need screen so technicians can see what parts are already on order. If there are numerous parts on order, they will only see "New Part" or they will see part #'s and Mfg, but there are no descriptions of what the parts actually are. This gets confusing on jobs with numerous parts.
26 votes -
The accumulated labor report should display the description
The accumulated labor report should display the description of the task completed and the number of hours/minutes working on that job.
3 votesCompleted
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Team filtering and inclusion for Technician Utilization Metrics
Currently our sites tech utilization metric only shows the maintenance technicians who report to the Site Manager. Is there a way to add a tech utilization metric chart for the T&D technicians that report to me, or add them to the sites existing tech utilization chart? I know the site manager is being pushed to improve tech utilization, but when our utilization chart is only reflecting half of the technicians at the site it can be deceiving to others.
Adam Murray
2 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This type of reporting capability already exists in Power BI.
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Customer Accounting Code for each Part ID and on the Billable PO report
The Billable PO report needs to have a customer account field as a requirement of the customer. This will need to be addressed before the end of the month to appropriately invoice the customer. See previously submitted materials invoices to the site 445 USG customer as a reference. Each part number needs to have an attached accounting code.
2 votes
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