eFactoryPro 3.0
273 results found
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Filter/sort by bldg location
Planner/Schedulers need the ability to filter tasks in the scheduling portal by bldg location. Not having this filter/column available in the portal greatly reduces the ability of planner/schedulers to plan and schedule work at some sites.
1 vote -
Can We get Asset field listed on Review portal?
When Reviewing Work Orders it would be much faster if the Asset was listed so you don't have to open the record if there's any question upon review.
1 vote -
Work Order Description on Completion Communication
Add Work Order Description to Work Order Completion communication that is emailed to work requestor
3 votes -
work:labor easier and trackable
It would be helpful to be able to see the task description in the labor window and have access to past dates so the technician can have an easier way to find information about a failure.
10 votes -
Add Status/Status Reason filter to Status Monitor
An additional filter for the Status Monitor that lets the user filter by STATUS and STATUS REASON. For example, being able to see all down assets with the status reason: Waiting on Materials.
6 votes -
Include a column for Asset ID in the Review tab.
Not a necesity but would be nice.
20 votes -
Updates/Changes/Fixes Communication Improvement
EFP should have a communication board built into the system that lets users know what updates/changes/fixes have been made to the system. Users should receive a notification when updates are made via the system, instead of through Yammer, and a link to the release notes or supplemental learning materials.
4 votes -
We should be able to sort by compliance date in daily capacity.
Makes it faster to schedule work.
2 votesThis feature is already added. If you click on the A Z button at the top, it gives you the option to select Compliance Start or Finish dates, as well as ascending or descending.
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Eliminate the 50 character limit in the new part "notes" section.
We are currently limited to 50 characters in the notes for new parts. This limits the ability to put the website link or any other valuable notes that may be needed for ordering the parts needed.
7 votes -
Add Building Location field to Open Task List in the Work Module
We would like to use the Building Location parameters to filter our task lists quickly through the Work Module. This would speed up our response time to the customer exponentially when asked for specific area information.
2 votes -
Manually adjusting column width every time
After manually sizing several columns in the task grid view to widen them and see the data entered in each field, I find that these same column sizes are returned to their default width after expanding and collapsing an individual task view. Can these width changes stay permanently until manually adjusted?
10 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
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notes box expansion
expand the Notes box back to where it used to be or bigger, technicians on site are having trouble leaving detailed notes because you can only see a few words per line and it scrolls after a few words making it difficult to reread the notes for accuracy and editing. notes are getting smaller and less detailed because the box was made more difficult to see/utilize.
3 votes -
Hard to read.
contrast and background text is hard to read in general. especially on numbers in small circles. looked better and could be read better in red scheme.
9 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
An update was released on 10/18 making the text darker and easier to read under fluorescent lighting.
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3 votes
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Reviewed work orders need to disappear in REVIEW tab
Have the work orders disappear after reviewing them in the REVIEW tab. I have to manually refresh my screen to make them disappear. This is more clicks.
8 votes -
Asset Criticality on Generic Equipment Page
Customer would like to see asset criticality on the equipment page for site 405.
4 votes -
Advanced Filter Options
Add a NOT toggle to the filters turning EQUALS into NOT EQUAL TO. ENDS WITH becomes DOES NOT END WITH. Etc...
6 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was released yesterday evening into eFP 3.0.
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skill set assignments
for the skill sets. allow more then just technicians to be set i.e..(industrial cleaner, planner/scheduler, supervisor, manager) as we all have Items to complete per the schedule.
7 votesThese job titles can be added to the daily schedule screen for assignment. If they are not part of the crew capacity, you will have to override their schedule using the Control Center. We usually only want hourly technicians as part of our crew capacity.
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Min/Max Compliance
On the tech task list, show the min/max compliance dates so they ensure they don't miss critical pm's and to ensure they don't start too early. Should be easy for them to access and prioritize their daily tasks
1 vote -
Customer Task Closing/Update
Please allow customer users to close out tasks assigned to them. Currently cannot close tasks, update information, or add attachments.
1 votePlease reach out to IT through the Self-Request portal to grant customer technician access for those that need it.
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