eFactoryPro 3.0
253 results found
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not user friendly
At Site 733 the high work order count is confusing as there may be several work orders attached to the same machine. What if after the highest priority machine work order is ready to be closed efactory blocks work order from being closed unless all other work orders are completed or deleted as that some of them may be erroneous?
1 voteThank you for sharing your feedback with us! While we understand that the high volume of work orders at Site 733 can pose a challenge, Operations leadership has emphasized that each work order should be reviewed for content. While some of them may be duplicates, having the system prevent work order closure until all other work orders are completed would skew completion metrics. Work orders for projects and other planned work may not be worked for several weeks and we would not want to leave an unrelated work order open until their completion.
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Daily Capacity Pms
What would it take to have a pm of a specific compliance window automatically pull from eFactory when we sending a down/reduce ticket to daily capacity?
For example, if I send a down asset to daily capacity for week of October 23-29, would it be possible to have the system automatically search eFactory to pull any open pms from that compliance end date to the daily capacity?
1 voteThank you for the submission. This does not follow our Work Execution Management processes because we don't want work to automatically break our schedules. If this was the case, it would be difficult to approve/deny PMs from breaking weekly/daily schedules. That work should be reprioritized among the other jobs in the queue, especially such that we don't over-schedule our technicians
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Parts search should show location of part without having to add to a task
When searching for a part it doesn't show the location until you add it to the task. Sometimes you don't know if it's correct until you see the part.
1 voteThis was recently added to the new part search in the Portal. After clicking the "Add to Task" button (which doesn't actually add the part need yet), you will see a Part Need Summary screen. At the bottom of the screen, right next to the ATS Part ID, you will see a little information icon. Hover over that icon and you will see the quantity available in each bin. If you don't want to finish creating the part need, you can click the red X at the top right of the screen and go back to the task.
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Reduce clicks for filtering
Bring back the hamburger filter option instead of having to use the funnel and then apply. This is more clicks.
1 voteThe new filter tool provides a way for users to perform more complex queries without having to export data first. Users actually perform less clicks than before when filtering by two or more data points.
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minimize search efforts
In the description of the product in question. We the technician should be a add a name or what we call that item. Instead of 100447116 Belt;white,69 IN X 3.88 IN W, 90. we should be able to add FLOW WRAPPER OUTSIDE TURN BELT. Also we should be able to delete item from the BOM that don't relate to an asset (piece of equipment). because when I make a work order and put belt or bearing in the search 2k belts or bearings show up and the machine only has 3 different types on it.
1 voteDue to decisions made by Operations and Supply Chain Management, only data integrity specialists are allowed to modify the names and descriptions of part records as these apply to the entire company. BOMs are specific to models not equipment and also apply to the entire company, which is why they are not able to be modified at the site level. The thought behind this is that parts used on repairs at other sites for the same model of equipment would be beneficial for other sites.
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bolts
change time for 1 hour to check bolts
1 votePlease reach out to your Planner Scheduler to change the estimated duration for this task/job plan. Thanks!
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Supervisor review. Tile selection stays the same.
In Supervisor tab when reviewing work orders change it so that after one work order is reviewed the next one that populates stays on the same tile. (notes, labor...etc)
5 votesI understand why this would be helpful, but the reason it goes back to the summary tab is to ensure that all information is being looked at, not just the notes or labor. If we have it default to the current tab, we may run the risk of just approving tasks without looking at the other details.
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Period Capacity technician assignment
Ability to assign to technician from Period Capacity – Drop down with tech names and available dates
4 votesBased on the WEM process, the Period Capacity and Daily Capacity screens represent two discrete functions. Scheduling tasks to a period should not be technician specific, as we are scheduling to a specific skillset prior to bringing in technician availability.
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Tech Portal: Assigning Tasks.
When creating a new work order in the eFactory Pro 3.0 Portal, we need to be able to assign the task at that time. This function needs to be accessible to all members and not just the Planner/Scheduler. Requesting all member be given the ability to assign work orders.
1 vote -
Supervisor que to assign technicians
Ability to assign technician from the supervisor que
2 votes -
Current week available for planning OT.
Current week should be available to plan tasks for non assigned work days, example we work M-Th, OT is Friday and Saturday. These jobs on OT are often Priority 3 tasks that the customer request completed on Non production hours.
3 votesPer Bill Sparling, scheduling by period should only be done for future weeks. The Daily Capacity screen can be utilized for scheduling break-in work (Priority 1 or 2) in the current week. Please contact Operations Excellence with any questions on this process.
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Add Status and Status Reason Filter to Scheduling Portal
Add Status and Status reason to Column filters in the Table filters option in the Scheduling portal. (e.g. Ready for Execution and Unassigned)
1 voteThe Period Capacity screen has pre-set filters such as To Be Scheduled, Scheduled Waiting on Materials, etc that refer to task statuses and status reasons, which is why Status and Status Reason is not part of the filter screen. For the Daily Capacity screen, only tasks that are Ready for Execution show up on that screen, so you would not need to filter by status. There is a filter for "Unassigned Work" that shows you all tasks on the Daily Capacity screen that are not fully assigned (which equates to a status reason of "Assigned").
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Now complete
Operator did not like where it was left so I made more adjustments
2 votesDeclining the request due to the age of request without any votes or activity.
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Filters
Need filters
2 votesNot enough information.
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Technicians request that "My Schedule" be more visual
Schedule board for technicians lacks information. Technician schedule board should display a ribbon with current (selected) week showing their scheduled hours/task as in the planner portal. They have suggested a drop down or button that will show them scheduled, incomplete/rescheduled tasks and completion for the week. I have a mock up that I can share with you if possible. Please reach out.
1 voteOur scheduling processes have been moved to the portal.
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PM suggestions
Replace/repair site glass. Inspect/replace fittings. Look for cracks,seepage,leaks. Inspect/repair/replace guarding and plexiglass. Inspect/replace air gage’s. Inspect intensifier hose (particularly where it rubs on the plexiglass. We should make a sleeve or grommet for this area). Inspect clamp cylinder. Inspect/replace control panel lights/switches. Inspect ram condition (should be 2000 on both sides). Inspect inner lock. Inspect/replace wires (prox switches).
1 voteThis is great PM feedback, but should be reported to the site planner for inclusion in the PM steps. We have forwarded this suggestion to site management.
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Edit Work Order
Need ability to edit work orders after they have been submitted. Is status changes from "reduced" to "down" they is no way to escalate the priority without creating a whole new work order.
1 voteDeclining the request due to the age of request without any votes or activity.
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Change Equipment Status to a Required Field
for the customer WO input side of the system, customers are able to submit a work order without selecting UP, DOWN or REDUCED. This needs to be fixed so that this selection is REQUIRED, as when no selection made it defaults to UP. This results in us not getting notifications for machines that are DOWN and need immediate attention.
2 votesDeclining the request due to the age of request without any votes or activity.
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Need to be able to assign work orders to self
I write a lot of follow up work orders and would like to be able to assign them to myself. What happened to this function?
1 voteThank you for your feedback! Kevin Sherman will be reaching out to explain why Operational Excellence has modified the process for assigning work.
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add description to work orders in daily capacity
Daily capacity screen,
work order flow on left lower side of screen.
-ADD "Description" to the tabs just below the asset ID or below the date.
It needs to have either the ability to hover and see complete description or click to expand.thank you for your help this is going to be great after some starch
1 voteExisting functionality covers this need. User was directed to where the information could be found on the task tile.
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