eFactoryPro 3.0
253 results found
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On my Samsung 10" tablet, when entering dates, 75% of the time the dialog box comes up super small, so much that I have to zoom in. Maybe co
Port the client for android and iOS apps.
1 vote -
A new reason for variance
We need a new reason for variance for the PMs performed before the window, sometimes we need to anticipate the PM a few days
1 voteDeclining the request due to the age of request without any votes or activity.
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Meters should show remaining service life/hitcount
Meters should have the capability to show a countdown or remaining service/hit counts when looking at the historical meter data in the Portal.
1 voteDeclining the request due to the age of request without any votes or activity.
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Add attachment option to work order parts ordering comment option section.
Is it possible to add an attachment feature to the optional comment section for ordering parts. It would be a great feature to have when providing the purchaser with detail information about parts.
1 voteDeclining the request due to the age of request without any votes or activity.
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Task Priority
Please add the option to select the task priority during work order creation from both customer and technician portal.
1 voteThe business has decided to not allow customers to manually choose a priority, in order to prevent Priority 1 from being assigned to work requests that do not warrant an immediate response. Instead, customers will get asked a series of questions to narrow down the type of work they are requesting and the system will then assign a default priority that can be adjusted by ATS personnel.
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Supervisor review WO's
Under the Supervisor tab, they are unable to view WO's that have been reviewed. Can that option be added to they're drop down tab?
1 voteDeclining the request due to the age of request without any votes or activity.
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AGREGAR CAMPOS A REVISION DE ORDENES DE TRABAJO EN PESTAÑA SUPERVISOR
Agregar campo de NUMERO DE ACTIVO Y DESCRIPCON DE ACTIVO a revision de ordenes de trabajo completadas en la pestaña de supervisor para facilitar la revision de ordenes
1 voteDeclining the request due to the age of request without any votes or activity.
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add Tugger to the Object List
Missing asset # DP15256 @ D12
Missing Tugger in Object List1 voteAddition to Object list declined, per FMS System Support response.
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Delete Technicians who no longer are at site
is there a way to take technicians off the live task grid: example there are four names of people who no longer work here.
Robert Vanlinden
Richard Greenblatt
Paul Dayton
Sean Stephenson1 voteIn order to preserve task history, we cannot remove the names of technicians who are no longer at the site. Were we to remove their names from the list, all labor stamps and notes submitted by them would no longer be tied to the task. In order to prevent seeing their name on the task grid, reassign the task to a current technician. This will ensure that the filter is only displaying technicians that currently work at the site.
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Planned Start time does not export to Excel
Planned Start time does not export to Excel. Need to the time to export with the date.
1 voteThe Planned Time does export along with the Planned Date. If it does not appear in the Excel file, users need to change the column format to display Date/Time information instead of just Date.
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Open Part Needs & Parts Used on Work Orders
Trinity Rail East Longview TX needs a report that will show all Part Needs and Parts Used on Work Orders. This will simplify the Supply Chain's job when parts are received that were ordered on Work Orders. Currently they have no way of knowing which PO's belong to which Work Orders. If this report already exists, please let us know the Report name.
1 voteToday the PO lines have the Work Order category and WO/Task ID on them when they are generated. So when they do receipts they can see them. If they are looking for a report for open PO/Reqs that are for Work Orders, that is the OPEN PO report. If the PO has a category of Work Order, they will be able to see the Work Order and Task ID associated to each line.
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Supply Chain: Add ability to input additional 'internal notes' to Req/PO after released to Purchasing buyer
SCS need the ability to add internal notes to Req/POs after req. is released to Purchasing - this would aid in communication and maintain PO historical info. Buyer would need notification of a note being added to the request.
Supply Chain Specialist
Ability to add notes to the req or PO after released to buyer
Allows site to keep notes on the PO for record
Reduces need to call or email the buyer16 votesSupply chain will be moving to D365, this functionality is included in that system.
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Pictures for Work Order generators as an option
i want the option to add a picture to the area needing attention. this would help the work order generator and maintenance tech in this process. also expedite all EHS concerns.
5 votesDeclining the request due to the age of request without any votes or activity.
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Ability to change compliance start and end dates.
Due to high production demands and only having limited times where the equipment is available which varies from month to month. I don't see why we can't move the compliance windows around as long as they are being completed within the month they are originally due by.
3 votes -
Create a PM Calendar forecast in power bi
Create a PM Calendar forecast in power bi
2 votesDeclining the request due to the age of request without any votes or activity.
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Tech Portal: Change Asset (Equipment) on a work order task
I think we should be able to change the equipment asset ID on work order tasks.
7 votes -
List of problems
These are the problems with doing p.m.'s in the new system:
*No Machine locations anymore
*Under task description the machine's are duplicated with incorrect machine numbers
*The time it takes to print out a p.m.
*The p.m.'s for m, q, sa, are all separate p.m.'s and not together like the old sap taking longer times to open and print then close them all,
Another issue is no e-mail notifications for down machines
8 votesdeclined ·
AdminRyan Gardner
(Technical Support Specialist II, Advanced Technology Services, Inc.)
responded
Please contact the IT helpdesk for problems with the system. Uservoice is intended for software enhancements and future changes.
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Escalation Notification - Requestor name
Can the task requestor be included in the email notification for escalations ref down/ reduced tasks entered by the customer. It is beneficial if the technician knows who raised the issue as on a number of occasions those in the cell do not know who raised the ticket; also production might move said operators from cell to another one until a tech arrives and fixes the issue.
13 votesDeclining the request due to the age of request without any votes or activity.
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Please add "Lubrication System" as a repair code object.
Please add "Lubrication System" as a repair code object. This is needed to track lubrication system issues to identify asset improvement opportunities.
12 votesThe product owners for eFP 3.0 felt that lubrication system was too general and that a more specific object should be chosen.
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Enable New Part button on initial request screen
Enable the "New Part" button when initially requesting parts. Right now the only button that comes up is "New Service" and you have to start typing in a number before "New Part" comes up. This is leading to increasingly frequent mistakes when entering new part requests.
6 votesThank you for the feedback! This is intended functionality to encourage technicians to look for parts before they attmept to just create a new part. This is intended to prevent ‘new’ requests for parts that already exist within the system. We have just finished designing the new part search and think this will make that feature more transparent as well.
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