eFactoryPro 3.0
248 results found
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ESM: Custom view / changes to interface
I would like to be able to remove columns in the work order view. It would also be nice to be able to rearrange them to what suits our needs better.
In fact, the status monitor screen is nice and easy to filter by areas; perhaps we could integrate a link from that down or reduced icon to the work order that is signaling it and bypass the work order screen load time and sort time?
5 votesThis function has been added with the new filtering system.
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Control Center Actions should be minimized by default
When actions are loaded in the control center, the bottom one is expanded. They should all be minimized, by default, to avoid confusion.
1 vote -
Response time variance
Can we have a required field for reason for variance when a response time is over a set limit? Many times a work order gets closed without all labor and sometimes it affects response time. This would at least force team to put a reason for why the response time is so high.
1 voteThis is taken care of with the WEM metrics on Power BI
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closed W/O email.
on "create work order:assign team and contact" I do not wish to recieve annoying email stating that work order is closed. I know its closed because " I " closed it.
2 votes -
new export function from the scheduled tasks report to create an easy scheduling board for technicians
I have created a template for Planner/Schedulers to use that would allow them to print out a weekly schedule for the technicians at their sites. If we could add an additional export function to allow P/S's the ability to set the dates to print, and export the scheduled work orders in a printable fashion. I have a macro created as well as screen shots of the current export, and the desired exported format.
1 vote -
Sort Asset ID
Have the column, asset ID, able to sort in ascending / descending order
1 vote -
Expand drop down menus to more users
Currently drop down menus only allow 100 names to be on the drop down lists (i.e. assigned technician under task). Our site has more than 100 users and we cannot select users from the bottom of the list.
2 votes -
Tech Portal: Reviewing PM Task after closed
The supervisor must review tasks, because when a PM was closed with an open follow-up task the supervisor does not see that PM in the section of orders to be reviewed because the work order is still open, this makes it impossible for the supervisor to review the PM and orders in general when they have at lest one open monitoring task .
3 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
The ability to add a task to a completed work order and the ability to review a work order with at least one open task has been disabled in the Portal as of 05/22/18. This will prevent the types of situations described in this enhancement request.
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CLEAR FILTERS
I currently have 10,147 Results to view when look up a part. I FILTER fairly often to locate the correct part. It would be nice to have a "CLEAR ALL FILTERS BUTTON" in the Header to instantly remove several FILTERS that may be in place.
1 vote -
print is quick
my idea is pat the guy that took care of the printing problem on the back.. this is amazing
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
Joshua, thank you for your feedback! We are always happy to hear that users are enjoying new features in the Portal. Please let us know if there is anything else you would like to see added or changed.
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BOM viewing from parts ordering?
Is there a way to look at all of the items when we pull up the bill of material for a machine, it used to show everything when you first opened it up?
1 vote -
Complement repair code catalog
Please add ATC ARM to repair codes
1 vote -
Breakdown Column in Shiftturnover Report Bad
Breakdown column in the shift turnover report isn't working. it's reporting all work orders as N breakdown.
1 vote -
Training: Customer portal education
There has been no communication to customer tech on shop floor on all 3 shifts on how to use this system at Cat Pontiac.
1 voteForwarded for followup and done sir. Thx!
Dave Overturf
Business Systems Manager -
Client: Schedule board compliance start/ finish time stamp
Recently it was changed to look up a task by compliance start or finish you have to have a time stamp now. it easier to look at what pms are due that day by the entire day not just a specific time.
Change back to day and do not require a time.
1 voteThis function is working properly now.
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Tech Portal: Add 'duplicate' option for Work Order and Task status
Work order status and Task status need the option of "duplicate" added as a type.
2 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
“Duplicate” is an option in the Work Order Sub-Status menu. Work Orders marked as duplicate and canceled do not count towards PM Compliance/Completion.
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Supply Chain personnel need the ability to add new storage bins for sites in the Client.
SCS & SCPM used to have the ability in the Client to create/add storage bins for sites but the NEW button has been removed from our access. Sites in the new optimized portal currently don't have the ability to add their own storage bins so we need the ability to do this in the Client until the new portal is updated giving the ability.
2 votes -
Tech Portal: Work Order Search Sub-Location ID
When looking up Sub-Locations in the Work Order search function in the portal it is shown as a number.
This ID number does not mean anything to anyone as it is a system ID.
Can it please be displayed as the Sub location name text as it does in the Task search function?
1 votecompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This issue was addressed in the vNext version of the Tech Portal.
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Reporting: Add Report for Malfunctions
Would like to have a report specific to malfunctions.
Shift turnover report doesn't have ability to track multiple malfunctions on single task. Malfunctions have specific IDs, so it would be nice to have a report that pulls all malfunctions for a given site or asset1 vote -
Planner Task Schedule report | Feature 38886
Please Create a Schedule Report with the following columns Task ID, Description, Team ID, Task Temp ID, Task Planned Date (this is the date the job is planned to be done), Planned (Yes or No), Kitted (Yes or No), Total Labor Hours, Created By, Assigned To, Asset ID, Asset Description, Sublocation Description, Duration(MIN), Priority, remarks. This report will allow us to pull a schedule from the system to provide to the customer.
18 votesThe Planner Task schedule report is completed. Scheduled for release pending change management in January 2018.
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