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eFactoryPro 3.0

eFactoryPro 3.0

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  1. Currently eFactoryPro 3.0 allows for concurrent down ticket to be entered.

    Since concurrent down tickets are being put into EFP 3.0, PowerBI is combining the downtime creating incorrect metrics. If a ticket is in on a down machine, EFP 3.0 should not allow another ticket with a malfunction to be created as there is already a down ticket active in the system.

    5 votes

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    Operations has decided that they want to allow concurrent malfunctions. eFactoryPro 3.0 flattens the downtime calculations PER TASK in order to remove duplicated periods of downtime.. However, overlapping malfunctions are allowed and aggregated from different tasks. The Portal informs users of overlapping malfunctions via the Malfunction tab of the Task, in order to prevent possible data issues.

  2. I would like to be able to export the schedule board into an excel file.

    With the ability to export to excel , we have the opportunity to communicate the schedule with the team using a spreadsheet and a GANT chart to help visualize there scheduled workday

    12 votes

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    0 comments  ·  Client  ·  Admin →
  3. details

    ok, repairs are needed! what kinda repairs?please give as much info as possible when submitting work order.

    1 vote

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  4. adding subjects to classifications under repair

    Add float to object category and overflow to symptom category under the repair icon

    1 vote

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  5. Edit Part Need

    Please include the "Location" as an editable field; right now, only quantity and need by date can be edited. It would be nice if the location can also be edited because there are times the technicians do not change the location to the appropriate Plant which the parts are needed. They have to delete the part need and re-enter it again when they forgot to change the default location to their Plant location; it would be much easier if it's one of those fields that can be edited.

    2 votes

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    0 comments  ·  Portal  ·  Admin →
  6. Add create date to Task Planning Report

    Task Planning Report. Need to add create date to the report so we can see when task was created for aging report.

    1 vote

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  7. Add Parts Cost tab to Shift Turn over report

    Please Add Parts Cost to the Shift Turn Over Report

    1 vote

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    0 comments  ·  Client  ·  Admin →
  8. Track parts usage for Non-4 walls maintenance sites

    Investigate ways for non-parts sites to track Parts usage by machines

    1 vote

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    1 comment  ·  Client  ·  Admin →
  9. add requester to print pm

    When you print a wo the requester does not appear on it the print out.

    1 vote

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  10. equipment work order export improvement

    Exporting to excel - work orders do not show a field for description of work done or completed date. It would be very useful for analyze effectiveness of repairs from a customer perspective

    Dave Metz Southwire

    1 vote

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    0 comments  ·  Client  ·  Admin →
  11. mapa DE UBICACION DE MAQUINARIA

    mi sugerencia es agregar ubicacion real en un mapa electronico de maquinaria ya que en ocaciones no se encuentra el equipo anteriormente se contaba con uno en el efactorypro anterior

    1 vote

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  12. Numero de Mano de Obra y asignaciones multiples

    Seria muy importante poder ingresar en el sistema el numero de personas que se requiere para cada actividad, esto sirve para poder estimar la mano de obra en las actividades programadas y que también se imprima en las ordenes de trabajo así como en el portal poder asignar a dos personas para que se vean en "Todas mis tareas abiertas" de cada técnico.

    1 vote

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    1 comment  ·  Portal  ·  Admin →
  13. put it back to the way it was.

    Under recent customer requests. I no longer have the option, under status reason to uncheck completed work orders.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  14. coordinate compliance finish dates

    Please make the compliance finish dates the same as on the printed work order as on the task grid.

    2 votes

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    0 comments  ·  Portal  ·  Admin →
  15. 1 vote

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    declined  ·  1 comment  ·  Client  ·  Admin →
  16. A new reason for variance

    We need a new reason for variance for the PMs performed before the window, sometimes we need to anticipate the PM a few days

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  17. Meters should show remaining service life/hitcount

    Meters should have the capability to show a countdown or remaining service/hit counts when looking at the historical meter data in the Portal.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  18. Add attachment option to work order parts ordering comment option section.

    Is it possible to add an attachment feature to the optional comment section for ordering parts. It would be a great feature to have when providing the purchaser with detail information about parts.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  19. Task Priority

    Please add the option to select the task priority during work order creation from both customer and technician portal.

    1 vote

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    0 comments  ·  Portal  ·  Admin →

    The business has decided to not allow customers to manually choose a priority, in order to prevent Priority 1 from being assigned to work requests that do not warrant an immediate response. Instead, customers will get asked a series of questions to narrow down the type of work they are requesting and the system will then assign a default priority that can be adjusted by ATS personnel.

  20. Supervisor review WO's

    Under the Supervisor tab, they are unable to view WO's that have been reviewed. Can that option be added to they're drop down tab?

    1 vote

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    0 comments  ·  Portal  ·  Admin →
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