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eFactoryPro 3.0

eFactoryPro 3.0

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301 results found

  1. Add cost to WO Information parts tab next to quantity

    Our technicians currently would have to go to multiple reports or persons onsite to find out how much a part cost for a Work Order. When generating cost savings, it would be much faster if the technician could see the cost of the part on the work order next to quantity of parts under the parts tab.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  2. print from status screen

    is there a way to print from the status monitor

    1 vote

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    0 comments  ·  Client  ·  Admin →
  3. PO's / REQ's In "Post Pending" Status

    We should be able to see All PO's for our Site that are in "Post Pending" Status Without Searching For A Req or PO. I have had a few PO's that have arrived on site that I am not able to receive . I am also wondering if this has anything to do with the New EDI requirement?

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  4. Customer Portal: Allow customer to designate WO as any priority level

    I see response to other request/idea about manual priority selection, but we currently have quite a few customer WOs that are currently designated Emergency that do not warrant an immediate response. Would help customer engineers prioritize work that needs to be done, as we lack a planner scheduler on site

    1 vote

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    0 comments  ·  Portal  ·  Admin →

    After reviewing this request with the OpEx leadership team, they have decided to continue with the current process of letting the system determine priority on customer requests. If the customer does not want an immediate response, they should not select the “requires immediate response” option when they create a work order.

  5. Reports

    I would like to have a scheduled report emailed to me daily at 6:00 am that contains all down equipment in my area. I would like it to include WO #, Asset ID, Asset location, Asset description, created on date, description of problem, technician assigned to the malfunction. I would like this in an excel format. This is something that could be set up in the CMMS that we used in KK (Llumin). Is it something that can be set up through efactory?

    1 vote

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  6. pneumatic feild in material group

    we need a pneumatic field in material group

    1 vote

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    0 comments  ·  Client  ·  Admin →
  7. add Equipment ID to Technician screen

    Expand the technician work screen: add Equipment ID to the table

    1 vote

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    0 comments  ·  Portal  ·  Admin →

    Due to limited space on-screen, the Asset ID and Asset Description fields (Equipment and Description on-screen) were chosen to be displayed in the Task Summary screen. These fields are the ones that sites typically recognize and are not a system generated ID like the Equipment ID field.

    With that being said, we are going to make the Equipment field on the Task Summary a hyperlink. This will allow users to link directly to the Equipment information from within a task, allowing them to see additional information such as Equipment ID.

  8. FOLLOW UP MAINTENACE TASK FROM REACTIVE WORK ORDER

    CREATE PROACTIVE FOLLOW UP MAINTENANCE TASK FROM A REACTIVE WORK ORDER

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  9. Need Client Access on customer computer

    Looking to streamline customer/planner/technician communications by having the real time eFactory Client planner schedule displayed publicly; a customer machine has already been allocated for this purpose, though I am only able to Remote In to the Client, which is time sensitive and becomes locked out due to inactivity.

    1 vote

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    0 comments  ·  Client  ·  Admin →
  10. Adding selction

    Loose wires should be in problem selection.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  11. Number of open tasks on eqmt square

    Could the number of open work orders be added to the equipment information square?

    1 vote

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  12. Schedule Board Bugs

    Several bugs with Schedule Board
    1. Date/Day field gets corrupted when zoom is changed in Week mode
    2. Constantly getting 'Expected place record with keys place_id=ST0000105678 not found
    3. When i scroll to a Technician it scrolls back to the start periodically. Maybe related to bug 2

    1 vote

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    0 comments  ·  Client  ·  Admin →
  13. Multiple reports into one

    I am need reports collaborated together on the client side. 6 reports to go into 1 to save time. I was told from the help desk to use the feedback.

    1 vote

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    0 comments  ·  Client  ·  Admin →
  14. Default Screen

    Please make a way to change the default opening screen. I would be to be able configure what screen is when opening initially.

    1 vote

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    0 comments  ·  Portal  ·  Admin →
  15. Currently eFactoryPro 3.0 allows for concurrent down ticket to be entered.

    Since concurrent down tickets are being put into EFP 3.0, PowerBI is combining the downtime creating incorrect metrics. If a ticket is in on a down machine, EFP 3.0 should not allow another ticket with a malfunction to be created as there is already a down ticket active in the system.

    5 votes

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    Operations has decided that they want to allow concurrent malfunctions. eFactoryPro 3.0 flattens the downtime calculations PER TASK in order to remove duplicated periods of downtime.. However, overlapping malfunctions are allowed and aggregated from different tasks. The Portal informs users of overlapping malfunctions via the Malfunction tab of the Task, in order to prevent possible data issues.

  16. I would like to be able to export the schedule board into an excel file.

    With the ability to export to excel , we have the opportunity to communicate the schedule with the team using a spreadsheet and a GANT chart to help visualize there scheduled workday

    12 votes

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    0 comments  ·  Client  ·  Admin →
  17. details

    ok, repairs are needed! what kinda repairs?please give as much info as possible when submitting work order.

    1 vote

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  18. adding subjects to classifications under repair

    Add float to object category and overflow to symptom category under the repair icon

    1 vote

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  19. Edit Part Need

    Please include the "Location" as an editable field; right now, only quantity and need by date can be edited. It would be nice if the location can also be edited because there are times the technicians do not change the location to the appropriate Plant which the parts are needed. They have to delete the part need and re-enter it again when they forgot to change the default location to their Plant location; it would be much easier if it's one of those fields that can be edited.

    2 votes

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    0 comments  ·  Portal  ·  Admin →
  20. Add create date to Task Planning Report

    Task Planning Report. Need to add create date to the report so we can see when task was created for aging report.

    1 vote

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