eFactoryPro 3.0
301 results found
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Tech Portal: Ability to see 'performed by' an contract vendor or operator
It is necessary to be able to see in the task on the portal if this task is performed by an contract vendor or operator performance
1 voteEmmanuel, thank you for your feedback. We have two task sub-types that you can use for tasks that are performed by someone other than ATS staff: Operator Performed and Vendor Contract. These sub-types can be viewed on the Task summary screen in the Portal.
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eliminate e-mail notifications.
What would it take to disable the e-mail notifications for work orders it really is redundant for our site.
1 voteDonald, thank you for your feedback! It was a business decision to have new work order notifications going out to each site and this can not be customized per site. I would suggest creating an email rule in Outlook that delivers all these emails to a “Clutter” box that you can delete at a later time.
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Cambio de idioma
Es necesario que este en Español. No todos los técnicos saben Inglés
1 voteThis issue was corrected by changing the browser language to Spanish.
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Client: Order Listing of machine History
When I go into the Client to look at the work history of a machine, we are limited to 50 records, but the history shows the first 50 records created opposed to the latest 50 items.
The last 50 records are more important to us than the first 50, such as if one of my employees cancels a work order without properly zeroing out the time.
We need to be able to see that when we research it.
2 votesThe functionality of the client is being moved to the portal. To see list of equipment, please visit the equipment section of eFactoryPro.
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Mass Meter Reads
Mass Meter Read Updates
1 voteWe want the meter readings to be as accurate as possible. It is best to do this individually.
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Tech Portal: New Part Need Icon idea
When you go to Parts and need to request a new part, you shouldn't have to start to type anything in order for the "New Part" icon to pop up.
It should already be visible and available when you click on to search My Site Stock.Tech Portal
New part need
Supply chain2 votesThank you for our feedback. Per the Director of MRO and Supply Chain, current design and functionality will be maintained for new part need requests.
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Tech Portal - Delete actions in Control Center
Add option to delete Actions inside of the status monitors in the control center.
1 voteKevin, thanks for the feedback. As with other data in eFP 3.0, we don’t want to delete any historical event monitor actions in case it needs to be referenced in the future. Actions can be inactivated by unchecking the “Active” flag on the Actions tab of the event monitor.
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Tech Portal: Searching for OPEN PMs
Give a proper search bar. Allow us to search for OPEN PMs for our site.
1 voteThe Task Grid in the Portal has an option for All Open PMs. This will allow you to see all open PM tasks at your site. The work order screen does not have this type of search because the entire work order is not a PM. It may be proactive, but with Follow-Up Maintenance tasks or Predictive tasks underneath it.
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Tech Portal: Default MOTH Work Order Tasks to EV
As a technician, I would like MOTH (maintenance other ) tasks to default to EV (event) instead of PR (project) when created since the vast majority of MOTH WOs submitted by the customer are EV's at my site.
3 votesAfter consulting with FMS leadership, they have decided to leave the default task type as Project for all customer requests that are not corrective maintenance.
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ESM - Sub locations available in status monitor
In the status monitor it shows Sub locations as a item or asset which gives you a false number of pieces of equipment.
Can we remove/hide the sub locations from the status monitor as you can not show them as down and or pieces of equipment?
- Start-up project mgr
2 votesAfter discussing this with FMS leadership, they have decided to leave sublocations on the ESM. This will allow for future enhancements that include PM alerts.
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Tech Portal: Add 'Finish Date' to open Work Order view (PM's)
Open Work orders screen only displays "Created Date" for work orders. For PMs, it would be significantly more beneficial to see a finish date in order to quickly see status of open PMs in relation to compliance finish date.
1 voteWork Orders do not have Compliance Finish Dates; only Tasks are assigned a Compliance Start and Compliance Finish Date. Because of this. there is no Compliance Finish Date information to display on the Open Work Order screen.
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On inventory stat show whether part is on work order(reserved) with work order #
On inventory stat show whether part is on work order(reserved) with work order #
1 voteInventory Stat Report can be merged with the Material Usage Report in BI. Please contact BI support to assist in making a custom view that meets your site needs.
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Portal Reports
When running a report from the Portal that uses the Created Date - Planned Start Date Compliance Start Date and Compliance Finish
Date, Can we get rid of the time. Or make it optional?2 votesThank you for your feedback. Unfortunately this is a reporting system limitation; times can not be removed from report filters.
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Receiving POs - Entering PO ID
When receiving POs, after clicking on New then entering the PO ID, you should be able to hit enter instead using your mouse to click Save. Enter should prompt you to the next page.
1 voteThank you for your suggestion. Unfortunately, this is an inherent behavior of the software. However, the business does have a plan to enable receiving through the eFactoryPro 3 portal, where we would be able to enable time saving steps such as these.
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Edit PO GNS Receipt
We need to add a "Delete" button on the lower section of the PO GNS Receipt. If we can add a line, then we need a way to edit the line. If there was a Delete Line option, then we could reduce the amount of down time of waiting on a buyer.
1 voteThank you for your feedback. This is already a function in the system, however, it is limited to the Buyer role to reverse out Saved Receipts, per business decision.
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Streamline Closing of Tasks
When in EFactoryPro 3.0 - technician - work order task -when attempting to close a task that is OPM - instead of using my name can the OPM"s Department (Houghton, Production, Quality, etc?) available and can the labor date/time entries be blank?
I will open and close 5,980 OPM work orders/tasks next year and this would save a bunch of time.
1 voteThank you for your feedback. Unfortunately users without a Workday profile can not be added to a Team within EFP 3. Not including labor on your PM tasks is not recommended as it would negatively affect your Proactive and Planned Metrics.
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On the Work Order Header: can we use the empty blocks?
To me it looks like there is blocks on the work order header that are empty. I have them labeled below as “MPTY BLK”. Is there any way to open a couple of these to use them like Revision Codes in the old SAP system? And of course to be able to search with them?
TASK#:378021 DATE ENTERED: 9/28/2017 20:23---------------------------------------------------------------------------------------------- 367668 TASK DESCRIPTION: TASK TEMPLATE: Polisher, 2 Disc-Q Polisher, 2 Disc-Q
WRK ORDR MPTY BLK MPTY BLK MPTY BLK MPTY BLK ------------------------------------------------------------------------------------------EQP STATUS: ASSET: ASSET#: SUBLOC: C/C:
UP POLISHER I-2117 92714 11401
PRIORITY: CRTDBY: TEAM: TECH:
3 - Normal…1 vote3.0 Reporting does not accommodate user specific customization. If there are specific fields that you would like added to the report, please resubmit them to UserVoice.
Thank you.
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Enable WMAT tracking by adding Substatus of WO
Allow technicians to add sub-statuses to WORK ORDER. That way we can track waiting on material via our powerBI metrics.
1 voteThis status is already available at the work order level. However, per the request of the product/business owners this sub-status will be moving to the task level, where there will also be a “waiting on service” and “waiting on production” option. Feature #36824
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Supply Chain Ability to Edit Due Date
Supply Chain needs to ability to edit the Due Date especially when it's a service order. Eliminates the Buyer having to send past due reports. Majority of the time, the Supply Chain works with the vendors for repairs, services, etc. It would also be beneficial for SC to update Due Date on a parts order. I will sometimes contact the vendor myself to save the buyer time if I'm questioned on delivery dates. I could then update the Due Date myself to have the POs reflect more accurate information giving everyone who's able to view the PO, the expected date.
1 votePlease decline the request. We are making process changes and creating reporting to close this gap for the sites. If we let them change the due date for a part or service on a whim we’d have to create a whole new way of receiving those requests outside of normal communications.
Thank you,
BrentBrent W. Miller
Procurement Manager -
Need a daily emailed site managment report similar to SAPs
I would like to have the daily report for site management emailed automatically as it was in 2.0.
4 votes
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