eFactoryPro 3.0
269 results found
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Create FM from Customer PM's.
Allow FM task to be created from PM for the customer. Currently all follow-ups on customer PM's can only be created as separate CM's.
1 voteCustomer technicians have the ability to do this. Please submit a Self-Request ticket to get access granted to those who need it.
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External teams check box in scheduling Portal (Ready Backlog/Period Capacity).
At sites with multiple contractors and a large number of teams, It would be great if there was an external teams check box that could exclude or include tasks assigned to those teams in the ready backlog. Currently can only select up to 3 teams at a time in the teams filter. Being able to Exclude 3 or 4 teams and leave all remaining teams would be a great way to filter the backlog for appropriate work.
1 vote -
please make the text darker
The text is too dark
1 vote -
Period Capacity - "PLANNED DATE" Field to "PLANNED START" Field
Can you please change the "PLANNED DATE" to "PLANNED START" so that i can see if a Task has already been scheduled. Currently it is very difficult to work that out.
2 votes -
Column Search Boxes
For the Task and Work Order grids can we get a search field under each column header that would allow us to search for a keyword within the data in each record in the given column.
1 voteThanks for the submission! This functionality is currently available in the funnel at the top of the screen.
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Specific past week reporting on red/green report
Want to be able to isolate a specific week for the year at any time through the red/green schedule report.
1 voteHey Rahkimm, If you choose Year (Calendar) in the filter at the top, you can click in a specific week in the charts to the right. This will filter the entire view to just that specific week.
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Bring compliance start and end dates back to period capacity
Period capacity is not showing compliance start and end dates. We schedule PM's by start date and not end date. Really need to see both dates.
1 voteThanks for the submission. Compliance start and finish dates are on the Period Capacity screen. You can also customize the columns using the 3 lines under the headers.
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PM Written Wrong
Task 4584617 for the 453 betenbender press but is actually for the 444 if you read 444 is not the same machine as 453.
1 vote -
Show total # of task and task hours in My Work
Display the total amount of scheduled jobs and task hours each day in the weekly display when in My Work.
2 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
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1 vote
Just checked and it looks like this functionality has been restored.
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In period capacity we need to have a filter in description for does not contain.
It would be great if we have the ability to filter out the daily and weekly stuff
1 votecompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This functionality will be released during tonight's scheduled release window at 8 PM CST.
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printout of daily schedule
Need a way for our site supervisors to have a printed list of all the tasks that have been assigned for the day so that they can go and check on the tech's progress. The Today's Work in the Tech View Dropdowns would be perfect but it is currently not working properly to show only the day's work.
8 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
After selecting a day on the Daily Capacity schedule screen, you can select the Print button to view a printable report with all the assigned work for the day.
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Requestor's Name on Work Order
Requestor's Name
1 votecompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was released as a hotfix on October 27, 2022 into eFP 3.0.
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1 vote
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Include asset criticality on the equipment list in eFP Technician Portal
It would be helpful to be able to sort and view assets by criticality ranking in the portal.
7 votes -
My Schedule tab to show weekly or monthly assigned tasks
The "My Schedule" tab should offer a full weekly or monthly view of all the tasks assigned instead of only 1 day at a time
1 voteHey Tanya! This option is available as long as you have scheduled work to that technician for that far out. A technician can click on any date in the future to see work assigned to them (if any). Thanks!
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"Assigned to" in the Task
Add an "assinged to" in the tech portal. Currently it just states that the task is assigned, but does not show who it is assigned to.
1 voteThis is visible in the Skillset section of the task.
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Planner/Supervisor/Manager set schedule instead of workday
Give the Planner/Supervisor/Manager access to change the schedule into efactory instead of pulling from Workday. This will allow the leadership to change the schedules to reflect sooner. Example emergency situations, out sick (especially with COVID). We already have to build the weeks schedule in EFactory we can do the same for our team members.
9 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
The manual work schedule tool was released on Tuesday, October 4th in Production.
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regulatory inspections need to be identified on the tool bar with out clicking on the task
regulatory inspections should be identifiedon the tool bar
8 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was released yesterday evening into eFP 3.0.
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Ability for technicians to be ACTIVE on a task
We believe the functionality for a technician to go active on a task in real time would be value add. Would need the ability for multiple technicians to be active on a single task at the same time. We would like to have this functionality to allow for increased visibility and accountability in driving accuracy with our Tech Utilization numbers. This functionality would also all for a status monitor type of tool that would give visibility to the task that each technician is active on in real time. This would be valuable for accountability as well as for decision making…
5 votesThis feature is available on the new Scheduling Portal.
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