eFactoryPro 3.0
248 results found
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1 vote
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Include asset criticality on the equipment list in eFP Technician Portal
It would be helpful to be able to sort and view assets by criticality ranking in the portal.
7 votes -
My Schedule tab to show weekly or monthly assigned tasks
The "My Schedule" tab should offer a full weekly or monthly view of all the tasks assigned instead of only 1 day at a time
1 voteHey Tanya! This option is available as long as you have scheduled work to that technician for that far out. A technician can click on any date in the future to see work assigned to them (if any). Thanks!
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"Assigned to" in the Task
Add an "assinged to" in the tech portal. Currently it just states that the task is assigned, but does not show who it is assigned to.
1 voteThis is visible in the Skillset section of the task.
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Planner/Supervisor/Manager set schedule instead of workday
Give the Planner/Supervisor/Manager access to change the schedule into efactory instead of pulling from Workday. This will allow the leadership to change the schedules to reflect sooner. Example emergency situations, out sick (especially with COVID). We already have to build the weeks schedule in EFactory we can do the same for our team members.
9 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
The manual work schedule tool was released on Tuesday, October 4th in Production.
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regulatory inspections need to be identified on the tool bar with out clicking on the task
regulatory inspections should be identifiedon the tool bar
8 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was released yesterday evening into eFP 3.0.
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Ability for technicians to be ACTIVE on a task
We believe the functionality for a technician to go active on a task in real time would be value add. Would need the ability for multiple technicians to be active on a single task at the same time. We would like to have this functionality to allow for increased visibility and accountability in driving accuracy with our Tech Utilization numbers. This functionality would also all for a status monitor type of tool that would give visibility to the task that each technician is active on in real time. This would be valuable for accountability as well as for decision making…
5 votesThis feature is available on the new Scheduling Portal.
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Period Capacity View
Add a filter in the period capacity to see tasks list by teams
5 votesThis has been completed.
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Allow steps unmarked in PM Tasks
Allow steps unmarked in PM Tasks - Sometimes there are PM steps that the technician cant complete for some reason, there the system can request a comment or request the creation for FM Task, and then allow the technician to close the task.
11 votesThis is already a feature within eFactoryPro. When inside the PM Job Plan, there is a check-box to make the step either required or not. If the step is not required every time the task is performed, un-check this box.
Thanks!
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Bin location on parts tab
In the Supply Chain tab of the technician portal, the parts section should show the bin location for quick reference lookup instead of having to actually looking up parts in the work order section. This is helpful for those individuals that are not familiar with the client portal to find all of the part information there.
5 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
This was added to the new Part Search feature released with the Work Module in October 2022.
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Printing daily schedules
We need to be able to easily print the weekly schedule, from the period capacity or the daily capacity (preferred). It would be nice to be able to print out a techs daily schedule as well.
5 votes -
Daily Capacity
Once assigned in daily capacity task should go away on Daily capacity – too much information on screen on left hand side to scroll through 200+ jobs / Or ability to filter jobs assigned vs not assigned
Jobs should move from day to day. What didn't get completed on Monday needs to be pushed to Tuesday
2 votesAs noted in the comments, the unassigned jobs filter is in place (you may need to scroll down), and the jobs are not automatically pushed to the next day as it was a business decision to align with the WEM process of requiring re-evaluation (as the job may not be a higher priority than the next day's already scheduled work).
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New Daily Schedule portal does not identify complete W/O's.
Daily capacity window in Supervisor portal does not show when a work order is completed. I recommend a small green identifier or a status of the work order to correct this.
5 votes -
Add DOES NOT CONTAIN to the drop down filter on the technician screen.
Add DOES NOT CONTAIN to the drop down filter. This would allow you to filter out one specific item and still see rest of the backlog.
1 vote -
Entering Data/Meter Readings into a Work Order
Ability to enter readings on a Work Order
4 votesThis feature is possible with limitations. There is an update coming soon to improve the metering process.
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Job capacity for RE/SM/PS
Ability to add SM/RE/PS for scheduled tasks; hours that do not count against technician side
2 votesThis functionality is possible but not recommended within the system. Skillsets can be added and schedules can be overwritten to those individuals. This allows these people to have work assigned to them without affecting crew capacity. We recommend to only assign work to those that are performing the tasks, i.e. the technicians.
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Follow up Tasks default to original work order asset
When creating a follow up task on a PM, the asset should default to the asset on the original work order. This field can then be modified, if the asset differs. This streamlines the entry process so the technician doesn't have to "remember" the asset number, search through the asset drop down, or back all the way out to get the asset #. This would stop issues where technicians create follow ups against sub locations instead of assets.
13 votes -
Wiki instructions to change a PM's frequency.
Wiki instructions to change a PM's frequency.
1 voteThe steps to setup/modify PM schedules is available in this wiki article:
https://knowledge.efactorypro.com/m/66449/l/711222-how-do-i-set-up-pms-on-a-machine
https://knowledge.efactorypro.com/m/66449/l/1475316-how-do-i-change-frequency-on-an-existing-pm
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Estimated hours on tasks
In the list of Open Tasks on the Technician screen in eFactory Pro (not the Client), it would be helpful to display the estimated number of hours for each task and let that number be exported when sending the list to an Excel spreadsheet.
3 votesThis is possible via the Planner Portal.
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Data transfer speed
The data transfer rate is ungodly. It takes an excessive amount of time to pull up a work order. This is causing us to get behind.
2 votes
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