eFactoryPro 3.0
297 results found
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Please add back the repairable icon next to parts in eFP
Have an indicator or icon that shows what parts are repairable
1 voteDeclined per Operations team
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Any tech should be able to create a PD task type from system generated PM/PDM task. The way it's set up now it requires supervisor access.
Any tech should be able to create a PD task from a system generated PM/PDM predictive route work order.
1 voteDeclined per Operations team
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missing pertinent information on summary tab
When you are in the summary tab of a task/work order, why does the compliance dates not display? If you link to the task from the equipment page, you do not get the line item in the list, only in the task window at the bottom and so not being able to see the compliance information causes whoever to re-search using the filter tab to get the task to show up in the list window
1 voteThese fields already exist at the bottom of the Task Summary screen.
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Add an icon to say that a task is assigned to someone
In the daily capacity screen, there is no way to see which tasks on the left side are already assigned without opening the task. Add an icon or something to show that the task is already assigned.
2 votesDeclined per Operations team
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Basic typing skills
Why is ther no spell check?
wqefgferg erg ???2 votes -
Period Capacity Filtering Options
Need to add the status and sub-status columns to the table filter on the scheduling portal To Be Scheduled pre-filter. It would be nice to take the pre-filters away entirely and let the planners be able to filter all planned ready for scheduling tasks any way we see the need to.
2 votesDeclined per Operations team
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Send Technicians a notification when there PM feedback has been reviewed/entered.
Send Technicians a notification when there PM feedback has been reviewed.
3 votesDeclined per Operations team
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Notes during review
Would be efficient to be able to add notes during review. That way if no one has added anything and PS knows why it can be added quickly.
2 votesDeclined per Operations team
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Addition of Status field and filtering of statuses within Job Plans.
Addition of a status field within the Job Plans.
1 voteDeclined per Operations team
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Update Pre-defined steps/Global Steps
Please update pre-defined step - Process Improvement to reflect FEEDBACK changes.
1 vote -
Create a booked labor report so each technician can verify their total booked labor on a daily basis
Tech utilization is critical to the new SLR metrics. Need a dashboard where techs can go check their total booked labor by day/shift to ensure they closed all of their work orders prior to leaving.
1 voteThis should be the My Work screen of the Work Module. Daily Schedules should be built using the Planner/Scheduler Module within eFactoryPro. Filling our crews and technicians to capacity will give our techs the list of work you are looking for.
Please visit the FMSOS Critical Element for Work Execution Management > Daily Scheduling for more information.
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All breakdowns need priority 1 or 2 to be able to assign
Can you please change the system so that all breakdowns become priority 1 or 2 so that Supervisors and Managers can assign these tasks in their portal?
6 votesThanks for the feedback! It is greatly appreciated and keep them coming!
Not all breakdowns should be listed as P1 or P2. These break-ins that break the weekly schedule should be based upon asset criticality, part availability, and customer need. We need to prioritize these jobs among all the other work, including the scheduled maintenance such as PMs, PdMs, and FMs from the weekly schedule. This is our Validation and Approval step of Work Execution Management and a core element to building a reliability program.
This is how we break the cycle of reactive maintenance.
Thanks again,
Kevin Sherman
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Issues recording time.
Always having to repetitively put the same labor time and notes and update malfunction time and it will not record. Sometimes the WO selected will jump to another WO and record labor and notes on different WO than selected.
2 votes -
Attachment option for customer
The customer was once able to use/attach in the Attachment tab. It is view only for the customer now. This needs to be restored, as the customers enjoy the option, and it is extremely helpful to the planner and techs.
1 voteOur customer portal isn't very secure if you think about it. Any past employee can technically get into the customer portal if you think about it since we give the password out to everyone at the site. If they so choose, they have the ability to create work orders. If we allow them to make changes or add attachments, those people can add some bad items directly into our database which is a big risk to ATS.
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Network Issue
The network is very slow today and anybody know why
1 votePlease submit an IT request within the IT Self Request Portal for immediate assistance. Thanks!
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Malfunction Edit
We noticed recently we lost the ability to add a malfunction to a task if the task was initially created without one. This disables us from editing the malfunction during the review process without deleting the work order and creating a new one. This needs to be corrected in order to maintain the integrity of equipment downtime. We cannot rely on creating a separate work order any time this needs to be edited. This is the case for both production and technician created work orders.
1 voteThis is not accurate, malfunctions can be added after task creation as verified in Production on 11/22/24.
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"Assign to" Field
Add the field "Assign to" to the Shift Turn Over Report
9 votesDue to the new scheduling portal, the Assigned To field is no longer used. The task history will show assignment history.
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future labor
for labor entries reopen the ability to put time in the future. On the last update it was removed.
1 voteFor labor entries, we only want to document what has happened. By opening it up to what could happen, our data integrity runs a large risk.
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Job visibility in my work
When a technician puts time on a job, is it possible for the job to stay visible in their page (my work)?
1 voteThanks for the submission! As for the My Work screen, we want this to be only the list of work you want the technician to do that day/week. If the technician is assigned that task, they still have visibility of it throughout the week. Once the week is over, if the task is not completed, it returns to the queue to be rescheduled.
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Why?
Why can't we schedule out further than the 16th?
I'm the planner scheduler and the lead senior tech at this site I must be able to schedule out more than 2 weeks in advance. Otherwise I stand no chance of keeping up1 voteIt looks like everything is set to allow you to schedule further out on the future now. Likely it was an issue with your scheduling containers. If other issues persistent, please feel free to submit an IT request using the Self-Request Portal. Thanks!
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