eFactoryPro 3.0
248 results found
-
Asset/Technician column is needed for the review module
In order to check orders by asset, we require this column for proper identification. Currently, supervisors must open each task individually to perform their duties, but implementing this option will significantly streamline access to and organization of the information.
Additionally, including a 'Technician (name)' column would further assist supervisors in accessing this information more efficiently, thereby facilitating their work and improving overall workflow.
6 votes -
Ability for Technician to search for parts using the "Old Material Number" in the Tech Portal.
A Tech should be able to perform a targeted search on the "Old Material Number" (stripped MFG part number) in the Tech Portal. They should also be able to use wildcards ( * ) just like how we can search for Parts in the Client.
27 votes -
Need Building Location Listed in Scheduling Portal -period capacity
We really need the Building Location listed in the Scheduling Portal -period capacity. We use this column to sort different Asset lines (contain several Asset numbers).
5 votes -
Malfunction Changes creating an event
There needs to be an event logged when someone changes or adds a malfunction to a ticket. Too many times has a malfunction been ended, deleted, or started without the system logging an event and this causing confusion on the actual status of a machine and what work was done.
11 votes -
R360 Support Request link added to mobile app
Add support link to eFactory Pro mobile app so techs can initiate a support request from their phones without having to open a browser, login to ATS, navigate to support page, etc.
1 vote -
Printing Daily Capacity Grid View
https://knowledge.efactorypro.com/a/1681173-how-do-i-print-off-a-list-of-assigned-tasks-from-daily-capacity-grid-view
can we get this to print more than just one of the tasks for the day for each employee. This would be a nice feature to post the weekly schedule for my techs, but it will only show one of the tasks per day instead of showing all the task assigned to the tech for the day.9 votes -
PM Schedule Rules
There needs to be 12 WEEK, 24 WEEK and 48 WEEK PM schedule rules to match 4 WEEK. This allows for PMs to be scheduled to land on the exact same day of the week every time they generate. This makes is significantly simpler to schedule these PMs with the customer and minimizes downtime as the asset only needs to be down once for each PM event instead of multiple times. This allows a cadence to be established with the customer for equipment availability on a consistent basis. The most important benefit is that it allows for level loading of…
50 votes -
Filter/sort by bldg location
Planner/Schedulers need the ability to filter tasks in the scheduling portal by bldg location. Not having this filter/column available in the portal greatly reduces the ability of planner/schedulers to plan and schedule work at some sites.
1 vote -
Work Order Description on Completion Communication
Add Work Order Description to Work Order Completion communication that is emailed to work requestor
3 votes -
work:labor easier and trackable
It would be helpful to be able to see the task description in the labor window and have access to past dates so the technician can have an easier way to find information about a failure.
10 votes -
Add Status/Status Reason filter to Status Monitor
An additional filter for the Status Monitor that lets the user filter by STATUS and STATUS REASON. For example, being able to see all down assets with the status reason: Waiting on Materials.
6 votes -
Updates/Changes/Fixes Communication Improvement
EFP should have a communication board built into the system that lets users know what updates/changes/fixes have been made to the system. Users should receive a notification when updates are made via the system, instead of through Yammer, and a link to the release notes or supplemental learning materials.
4 votes -
We should be able to sort by compliance date in daily capacity.
Makes it faster to schedule work.
2 votesThis feature is already added. If you click on the A Z button at the top, it gives you the option to select Compliance Start or Finish dates, as well as ascending or descending.
-
Eliminate the 50 character limit in the new part "notes" section.
We are currently limited to 50 characters in the notes for new parts. This limits the ability to put the website link or any other valuable notes that may be needed for ordering the parts needed.
7 votes -
Add Building Location field to Open Task List in the Work Module
We would like to use the Building Location parameters to filter our task lists quickly through the Work Module. This would speed up our response time to the customer exponentially when asked for specific area information.
2 votes -
Manually adjusting column width every time
After manually sizing several columns in the task grid view to widen them and see the data entered in each field, I find that these same column sizes are returned to their default width after expanding and collapsing an individual task view. Can these width changes stay permanently until manually adjusted?
10 votescompleted ·
AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
-
notes box expansion
expand the Notes box back to where it used to be or bigger, technicians on site are having trouble leaving detailed notes because you can only see a few words per line and it scrolls after a few words making it difficult to reread the notes for accuracy and editing. notes are getting smaller and less detailed because the box was made more difficult to see/utilize.
3 votes -
Hard to read.
contrast and background text is hard to read in general. especially on numbers in small circles. looked better and could be read better in red scheme.
9 votescompleted ·AdminOldfield, Michelle
(Business Analyst, Advanced Technology Services, Inc.)
responded
An update was released on 10/18 making the text darker and easier to read under fluorescent lighting.
-
Reviewed work orders need to disappear in REVIEW tab
Have the work orders disappear after reviewing them in the REVIEW tab. I have to manually refresh my screen to make them disappear. This is more clicks.
8 votes -
Asset Criticality on Generic Equipment Page
Customer would like to see asset criticality on the equipment page for site 405.
4 votes
- Don't see your idea?
